Logistics Coordinator

3 weeks ago

Minneapolis, United States Samnutrition Full time

SAM Nutrition is the largest U.S. importer and distributor of ingredients used to feed and nourish animals, humans, and plants. Our company is vital to the safety and supply of the food we eat every day. We wrote the book on the procurement and transportation safety of imported ingredients for the industry. Our global infrastructure includes sourcing from twenty countries; offices in India and China; seven distribution centers, and four customer service offices in the U.S.

We are seeking a skilled and detail-oriented Logistics Coordinator to join our team. The ideal candidate will be responsible for handling orders, providing solutions and communicating the status of their deliveries. The Logistics Coordinator is responsible for ensuring all daily tasks are completed in accordance with department policy and procedure guidelines and any additional customer specific standard operating procedures.

Primary Responsibilities:

  • Taking orders from customers, providing solutions and communicating the status of their deliveries
  • Ensure customer standard operating procedures are being followed during the booking and dispatching process
  • Coordinate with relevant departments to address any order discrepancies or issues.
  • Optimize allocation strategies to maximize efficiency and minimize shortages.
  • Allocate inventory based on demand forecasts, customer requirements.
  • Receive and fulfill orders on a warehouse basis.
  • Coordinate with logistics partners to book transportation loads.
  • Ensure timely and cost-effective delivery of goods to customers.
  • Monitor shipment progress and address any delays or issues that may arise.
  • Maintains and communicated customer(s) of shipping date, anticipated delays, and any additional information needed by the customer and through completion of delivery.
  • Resolve customer complaints or escalations in a professional and proactive manner.

Skills and Qualifications:

  • Bachelors degree in business, Supply Chain, or related field.
  • Proven experience in strategic account management or similar role.
  • Strong analytical and problem-solving skills.
  • Results-oriented with a focus on achieving targets and driving revenue growth.
  • Up-to-date understanding of the industry's consumer behavior.
  • Ability to thrive in a fast-paced and dynamic environment.
  • Strong organizational skills and attention to detail
  • A passion for your work and taking initiative to drive growth


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