Freight Broker

6 days ago

Scottsdale, United States Allen Lund Full time

Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow Why were Awesome Inclusive company culture Training and Development Competitive Compensation Unparalleled Benefits & Wellness (we mean really good) 401k with a generous match Career Growth Opportunities Transfer Opportunities Share in Company ownership Employee Recognition program Your Role Transportation Broker We are looking for Transportation Brokers to join our team Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge lets talk. What Youll Do (Your Superpowers in Action) Customer Acquisition & Problem Solving (The Closer) Sales & Acquisition: Contact new customers and be responsible for customer acquisitions Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems Service Excellence: Deliver exceptional customer service Carrier Management & Pricing (The Negotiator) Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company Pricing Strategy: Gain up-to-date personal knowledge of market freight rates to determine a "fair" price to pay trucks and charge shippers Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management Logistics & Compliance (The Executor) Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills Core Logistics: Handle Freight Brokerage and booking loads Standards: Uphold the company standard following the company principles of Customer, Company, Office Skills & Experience (Your Arsenal of Awesome) Experience: Minimum of 3 year's experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience Mindset: Self?motivated, enthusiastic team player who excels in a fast?paced environment Service & Ethics: Strong customer service orientation and excellent work ethic Problem Solving: Effective negotiation and problem?solving skills, and ability to handle conflict Efficiency: Excellent time?management skills with the ability to multitask Execution: Highly organized and detail?oriented Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast?paced environment Communication: Excellent and effective communication skills Join us in making a difference Allen Lund Company is an equal opportunity employer, dedicated to diversity. #J-18808-Ljbffr

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