Front Desk Agent

4 weeks ago

Leesburg, United States Lansdowne Resort Full time

* All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.

* Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.

* Comply with hotel grooming standards for both uniformed and non-uniformed associates.

* Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.

* Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.

*Physical Effort:*

Significant portions of day require prolonged standing and moving around. Ability to visually review documents and computer screen throughout day.

*Physical Environment:*

Ability to walk or stand for extended periods of time during course of shift.

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations . *Experience:*

Two years experience in a service industry, preferably in the hospitality industry

*Computer Skill & Other Technical Skills:*

Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.

*Communication:*

Have a smooth, clear, and professionally courteous communication skills

Must be customer-service oriented and have excellent hospitality skills.

**Apply for Front Desk Agent**

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