Desktop Support Technician AL

2 weeks ago

Tuskegee, United States Excell Full time

Find out why

CompucomStaffing is the employer of choice for contractors Join our team and enjoy our generous employee benefits

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades, and create and maintain documentation. This role will be expected to work Monday through Friday, 8:00am to 5:00pm, onsite in the Tuskegee, AL area.
Duties and Responsibilities:
  • Provide personal support services
  • Build rapport and obtain problem details from help desk customers
  • Take incoming requests for help from end users through telephone calls, electronic requests, and work orders
  • Take initiative and ownership of reported end-user problems
  • Use diagnostic tools to identify root problems
  • Once the issue is identified, process these incidents through an incident management system
  • Support end users when they need technical support with desktops, laptops, tablets, workstation devices, mobile devices, printers, and software
  • Diagnose and solve unique one-time problems
  • Reimage systems and engage in computer networking
  • Work with purchasing staff to buy replacement hardware and software as needed
  • Complete hands-on fixes for desktops and laptops that include software installations and upgrades
  • Perform file backups and configure new systems and applications
  • After completing installations, test new computers according to established guidelines
  • Record, track, and write notes for the help desk problem-solving process, including decision outcomes, actions taken, and final resolutions

Skills and Qualifications:
  • Associate's degree preferred
  • Minimum 2+ years of desktop support experience preferred
  • Self-motivated individual with strong communication skills and a knack for problem-solving
  • CompTIA A+ certification is encouraged but not required
  • Experience being the primary contact on technical and service-related problems
  • Familiarity with computer networks
  • Experience with hardware repair
  • Able to fix hardware failures on desktops and laptops
  • Able to diagnose the root cause of mechanical failures using established procedures and deciding on effective resolutions is vital for deskside support
  • Strong interpersonal skills communicating in a polite and effective manner with both internal and external clients is essential
  • Excellent time management must be able to work independently and at a good pace in order to multitask and complete jobs successfully
  • Writing skills need strong writing skills to clearly respond to help desk tickets and emails
  • Microsoft Office experience (Outlook, Excel, Word, and PowerPoint)
  • Help desk ticket management software experience
  • Windows 10 and MAC OS experience is required


Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **CompucomStaffing Supports Equal Employment Opportunity** CompucomStaffing, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
#INDCCStaffing

  • Desktop Support Technician AL

    2 weeks ago

    tuskegee, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades,...

  • Desktop Support Technician AL

    2 days ago

    tuskegee, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades,...

  • Desktop Support Technician AL

    6 days ago

    Tuskegee, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support...

  • Desktop Support Technician AL

    6 days ago

    Tuskegee, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support...

  • Desktop Support Technician

    4 weeks ago

    Tuskegee, United States Excell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits! We have a new opportunity for a Desktop Support Technician who will join our clients team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades,...

  • Desktop Support Technician

    4 weeks ago

    Tuskegee, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades,...

  • Desktop Support Technician AL

    6 days ago

    Tuskegee, AL, United States eXcell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits!We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades,...

  • Desktop Support Technician

    4 weeks ago

    Tuskegee Institute, United States Excell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits! We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software...

  • Desktop Support Technician

    3 weeks ago

    Tuskegee Institute, United States Excell Full time

    Find out why CompucomStaffing is the employer of choice for contractors! Join our team and enjoy our generous employee benefits! We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades,...

  • Seeking Supportive Tutor for First Grader in Tuskegee, AL

    1 month ago

    Tuskegee, Alabama, United States Wyndy LLC Full time

    Job SummaryWe are seeking a dedicated and compassionate tutor to provide academic support and guidance to a first grader in Tuskegee, AL. The ideal candidate will have a passion for helping others and a strong ability to communicate effectively.Responsibilities* Provide individualized support to the student in a safe and positive learning environment* Assist...

  • Full-Time BCBA Opportunity in Tuskegee, AL

    1 month ago

    Tuskegee, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Position: Board Certified Behavior Analyst (BCBA)Location: Tuskegee, ALpany: SoliantPosition Type: Full-Time (Onsite)About the Opportunity:Soliant is seeking a dedicated BCBA to join our team in Tuskegee, AL. This full-time role is a fantastic opportunity for an individual...

  • Board Certified Behavior Analyst

    4 weeks ago

    Tuskegee, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Board Certified Behavior Analyst (BCBA)Location: Tuskegee, ALDates: November 4, 2024 May 22, 2025Position: Full-Time (35 hours/week)We are seeking a dedicated BCBA to join our team! In this role, you will collaborate with RBTs and district teachers to support behavior...

  • Board Certified Behavior Analyst

    3 weeks ago

    Tuskegee, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Board Certified Behavior Analyst (BCBA)Location: Tuskegee, ALDates: November 4, 2024 May 22, 2025Position: Full-Time (35 hours/week)We are seeking a dedicated BCBA to join our team! In this role, you will collaborate with RBTs and district teachers to support behavior...

  • Psychiatrist Opportunities in Central Alabama

    4 weeks ago

    Tuskegee, Alabama, United States Department of Veteran Affairs Full time

    The Department of Veteran Affairs is seeking a highly skilled Psychiatrist to join our Mental Health Team at the Central Alabama VA Medical Center - Tuskegee. As a board certified/board eligible Psychiatrist, you will function as an independent care provider in the management of patients with behavioral health problems. Your responsibilities will include...

  • Pianist/Organist

    4 months ago

    Tuskegee, United States LADGOV CORPORATION Full time

    Job Title: Pianist / Organist. Job Type: Part-Time. Job Location: 2400 Hospital Road, Tuskegee, AL 36083 Qualifications: Degree in Music or a related field preferred. Proficiency in playing piano. Strong ability to read and perform music. Duties: Provide musical accompaniment for weekly Sunday worship services. Offer musical support for special and...

  • Maintenance Technician

    4 weeks ago

    Tuskegee, Alabama, United States McDonald's Full time

    McDonald's Maintenance Technician Job DescriptionAs a Maintenance Worker at McDonald's, you will be responsible for ensuring the cleanliness and functionality of our facilities. Your duties will include:Filtering oil fryers daily to maintain a safe and healthy environment for our customers and employees.Cleaning equipment, inside and outside windows,...

  • Pharmacy Technician

    4 weeks ago

    Tuskegee, Alabama, United States Tuskegee University Full time

    Job Summary:As a Pharmacy Technician at Tuskegee University, you will play a vital role in ensuring the smooth operation of our pharmacy services. Your primary responsibility will be to dispense medications as prescribed by clinicians and pharmacists, maintaining accurate records and files in the process.Key Responsibilities: Organize medications for...

  • Maintenance Technician

    4 weeks ago

    Tuskegee, Alabama, United States Ladgov Corporation Full time

    Job DescriptionAt Ladgov Corporation, we are seeking a skilled Maintenance Technician to join our team. The ideal candidate will have a strong background in building trades and be able to perform a variety of tasks, including:Replacing ceiling tiles and performing repairs to walls and floors.Installing, repairing, and replacing doors and windows, including...

  • Church Musician Position Available

    3 days ago

    Tuskegee, Alabama, United States LADGOV CORPORATION Full time

    Job Title: Pianist / OrganistDescription:We are seeking a skilled musician to join our team at LADGOV CORPORATION as a part-time Pianist/Organist. The successful candidate will provide musical accompaniment for weekly Sunday worship services and offer support for special and seasonal events as needed.Key Responsibilities:Provide musical accompaniment for...

  • Board Certified Behavior Analysts

    3 weeks ago

    Tuskegee, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.BCBA PositionLocation: Tuskegee, ALJob Description:Soliant is currently seeking a Board Certified Behavior Analyst (BCBA) for a full-time position in Tuskegee, Alabama. The BCBA will design and oversee behavior intervention plans, working closely with students, educators,...