![Terumo Medical Corporation](https://media.trabajo.org/img/noimg.jpg)
Movemedical Systems Manager
3 weeks ago
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the worlds leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
Job Summary:
The Move Medical Systems Manager is the IT champion and expert of the field inventory management process and related commercial systems. This role helps to support commercial and field inventory business applications including Move-Medical FIM system, by working closely with the business, solution vendor and Terumo IT teams. This role facilitates user support activities, prioritization of system improvement through an intimate understanding of issues and needs of the business. The Move Medical Systems Manager facilitates releases by performing quality assurance (QA) testing of both Terumo-requested changes and new universal product updates made available from the SaaS solutions.
Job Details:
Responsibilities of this role will span both project-based work (when project(s) are active) as well as ongoing production support.
- Projects
- Own and document the clear, testable requirements for prospective and active projects while working closely with the business team.
- Embrace the Do like a user mentality, where deeply understanding and performing system actions that users will use is paramount. Perform technical testing prior to end-users accessing new functionality or software changes.
- Establish close working relationships with commercial excellence team, solution vendors, Terumo IT teams, and Sales personnel.
- Work with business to Diagnose system issues using the SaaS application, web service logging tools, Excel file comparison, browser analysis tools, or other techniques.
- Ownership of the Perform and document regression testing in preparation for maintenance or upgrade releases.
- Perform and document testing on active projects together with business SMEs.
- During project discovery and design phase, work with the business to communicate to the stakeholders how the solution will work through verbal, illustrative / visual, and written documentation mediums (solution guide, diagrams, system walkthroughs, demos, etc.).
- Throughout a project, identify potential system gaps and issues as soon as they become known.
- Serve as IT lead for FIM and/or commercial systems to manage ongoing support, troubleshooting together with other team members as well as business. Provide initial issue investigation with the business and, where possible, resolution.
- Properly escalate when necessary to appropriate personnel in business, IT groups and the vendors. Track and route problems to correct resources
- Follow up with end users, provide feedback, and see problems through to resolution, along with the business.
- Utilize excellent customer service skills and exceed stakeholder expectations
- Ensure proper documentation, communication, and closure of support requests
- Preserve and grow knowledge of support procedures, process documentation, and other support resources
Testing (applies to Projects and Ongoing Support) within a quality assurance testing capacity:
- Collaborate with software provider to develop effective strategies and test plans
- Execute test cases, analyze results, and escalate identified issues
- Document test cases and any resulting defects
- Help troubleshoot issues
- Work with cross-functional teams to ensure quality throughout the release lifecycle
Knowledge, Skills and Abilities (KSA)
- Solution-oriented - You dive into situations with a high degree of uncertainty or missing information and you experiment tactically to find a way forward.
- Data-driven - You relish making decisions based on data. You make decisions purposefully - and swiftly when needed.
- Customer-centric - You consider responsiveness a hallmark of your professional identity. You approach everything you do with the end user's best interests in mind.
- Proactive and flexible communication - You anticipate others' information needs. You adapt to different communication styles and personalities.
- Adaptability - Meeting people halfway isn't enough; you meet people where they are. You embrace an expansive view of your role, flexing to meet the demands of the circumstances.
- Resilience - When the going gets tough, you rise to the occasion and keep coming back for more. You know how to regulate your own motivation in pursuit of long-term goals.
- Writing - You communicate technical information effectively to technical and non-technical audiences.
Qualifications/ Background Experiences
- Bachelors degree or equivalent experience will be required
- Minimum 5 years of commercial support and/or software solutions deployment experience
- Experience with software development life cycle, testing, and systems integration and troubleshooting required, SAP/ERP and Salesforce.com experience is preferred
- Efficient - You use business and technical tools effectively (MS Office 365: Excel, Power Point, Word, Outlook, Teams).
- Excellent understanding and proficiency in using the Microsoft Office Suite
- Relevant medical device industry experience preferred.
It is Terumos policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
-
Movemedical Systems Manager
5 days ago
Somerset, New Jersey, United States Terumo Medical Corporation Full timeTerumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...
-
Movemedical Systems Manager
4 weeks ago
Somerset, United States Terumo Medical Corporation Full timeTerumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...
-
Movemedical Systems Manager
3 weeks ago
Somerset, United States Terumo Medical Corporation Full timeTerumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...
-
Project Manager, Logistics Systems
3 weeks ago
Somerset, United States BEUMER Group Full timeCompany DescriptionBEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in...
-
Project Manager, Logistics Systems
3 weeks ago
Somerset, United States BEUMER Group Full timeCompany DescriptionBEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in...
-
Lab Systems Specialist
4 weeks ago
Somerset, United States Legend Biotech USA Full timeJob DescriptionLegend Biotech is seeking a Lab System Specialist as part of the ITteam based in Somerset, NJ.Role OverviewThe Lab IT Systems Specialist will be responsible for administrating and maintaining LabVantage LIMS and ELN, and various other lab applications used in R&D, pre-clinical, clinical operations and technical development.Key...
-
Quality Systems Training Special
5 days ago
Somerset, New Jersey, United States Terumo Medical Corporation Full timeThe Quality Systems Training Specialist is responsible for tracking, monitoring, and ensuring the learning management system runs smoothly and efficiently. The Quality Systems Training Specialist assists the Sr. Manager Quality Systems in ensuring al Systems, Training, Training Specialist, Quality, Manager, Project Management, Manufacturing, Technology
-
Systems Engineer II
5 days ago
Somerset, New Jersey, United States BEUMER Group Full timeCompany Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in...
-
Systems Engineer II
3 weeks ago
Somerset, United States BEUMER Group Full timeJob DescriptionJob DescriptionCompany DescriptionBEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition...
-
Computer Systems Validation Specialist
4 weeks ago
Somerset, United States LabVantage Full timeA.Job Description ObjectiveLabVantage Professional Services (PSO) are expanding their team to provide an increased level of Computer Systems Validation (CSV) services and solutions, to address growing customer needs. As a key member of the LabVantage PSO team, the LIMS CSV Specialist is responsible for the delivery of CSV services which may include providing...
-
Computer Systems Validation Specialist
3 weeks ago
Somerset, United States LabVantage Full timeA.Job Description ObjectiveLabVantage Professional Services (PSO) are expanding their team to provide an increased level of Computer Systems Validation (CSV) services and solutions, to address growing customer needs. As a key member of the LabVantage PSO team, the LIMS CSV Specialist is responsible for the delivery of CSV services which may include providing...
-
Client Systems Specialist
1 month ago
Somerset, United States Robert Half Full timeOverview The Client Systems Support Specialist will provide help desk support for customers on NOAH, Genie/Genie2, Genie Medical, compatible programming devices, and Bluetooth connectivity products. Support Specialists also research and test 3rd party devices for compatibility with Oticon products. Responsibilities Support customers and internal staff on...
-
Client Systems Specialist
3 weeks ago
Somerset, United States Robert Half Full timeOverview The Client Systems Support Specialist will provide help desk support for customers on NOAH, Genie/Genie2, Genie Medical, compatible programming devices, and Bluetooth connectivity products. Support Specialists also research and test 3rd party devices for compatibility with Oticon products. Responsibilities Support customers and internal staff on...
-
General Warehouse Associate
2 weeks ago
Somerset, United States SLG systems Full timeAutomotive Warehouse MONDAY TO FRIDAY 4:00 PM TO 8:00 PM $17.00 Job Summary: **Responsibilities**: - Load and unload materials from incoming containers and move them to designated areas - Operate RF scanners to manage inventory accuracy - Perform materials handling activities such as picking, packing, and stacking - Maintain a clean and organized work...
-
Business Systems Analyst
2 weeks ago
Somerset, United States SMC Ltd Full timeAbout Us: SMC, Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently...
-
Principal Solutions Architect, Logistic Systems
4 weeks ago
Somerset, United States BEUMER Group GmbH & Co. KG Full timePrincipal Solutions Architect, Logistic Systems BEUMER has operated in the North American market for more than 40 years and has completed over 160 airport baggage handling projects; with fully integrated design and manufacturing systems in the United States.We are a family ownedintra-logistics leader where tradition and innovation go hand in hand. We are...
-
Somerset, Kentucky, United States BEUMER Group GmbH & Co. KG Full timePrincipal Solutions Architect, Logistic Systems BEUMERhas operated in the North American market for more than 40 years and has completed over 160 airport baggage handling projects; with fully integrated design and manufacturing systems in the United States.We are a family ownedintra-logistics leader where tradition and innovation go hand in hand. We are...
-
Principal Solutions Architect, Logistic Systems
3 weeks ago
Somerset, United States BEUMER Group Full timeCompany DescriptionBEUMER has operated in the North American market for more than 40 years and has completed over 160 airport baggage handling projects; with fully integrated design and manufacturing systems in the United States. We are a family owned intra-logistics leader where tradition and innovation go hand in hand. We are proud of what our employees...
-
Principal Solutions Architect, Logistic Systems
1 month ago
Somerset, United States BEUMER Group Full timeCompany DescriptionBEUMER has operated in the North American market for more than 40 years and has completed over 160 airport baggage handling projects; with fully integrated design and manufacturing systems in the United States. We are a family owned intra-logistics leader where tradition and innovation go hand in hand. We are proud of what our employees...
-
System Support Engineer
3 weeks ago
Somerset, United States Conduent Full timeAbout Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...