Human Services Intern

3 weeks ago

WilkesBarre, United States EDSI Solutions Full time

Overview:

Hourly rate $15.00 - 20 hours week

Title: Human Services Intern

Classification: Non-Exempt

Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged?

We are seeking a dynamic, team-oriented and caring intern that is in a four-year undergraduate degree program or a recent college graduate to join our spirited team. The length of the internship is 15-20 hours per week for 12-15 weeks. As an intern, you will have the opportunity to play an active role in workforce development at one of EDSIs program offices. You will be paired with a mentor in your assigned office and work on projects and learning goals that are meaningful to you.

Scope of Position

  • To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement
  • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving
  • This position requires an individual who can handle several responsibilities simultaneously


Responsibilities:

Essential Functions

  • Assist in the preparation and reviewing of reports (Extended TANF, cash closing, activity change, countdown to placement report, etc.)
  • Create solutions to participant attendance problems
  • Oversee participant activities and assist with coordination of workshop schedules
  • Provide assessment of work, family and personal development needs and opportunities
  • Provide referrals to appropriate community service or social service agencies when needed
  • Assist participants in Career Resource Center with their job searching needs, and Reception Desk, answer telephone, operate multi-functional device (printer, copier, scanner)
  • Share information with appropriate staff and/or funding agencies
  • Maintain participant files as specified by contractor
  • Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination.
  • Ensure participants follow through with planned activities and required hours as outlined in contract with funding agency
  • Ensure that positive outcomes and goals are met as required by contract
  • Attend weekly DST meetings to ensure updates are made to proper agencies regarding participants

Coordinate weekly voluntary group meetings with participants to discuss barriers and concerns

Qualifications:

Required Experience

  • Ability to be highly organized and detail-oriented, follow deadlines, juggle multiple tasks, take initiative and manage personal workload
  • Strong interpersonal skills and a passion for helping others
  • Excellent computer skills and knowledge of Excel, Word and PowerPoint
  • Ability to prioritize tasks and document visits and contacts
  • Demonstrated telephone, computer and written communication skills
  • Ability to maintain flexibility as needs of contract or contractor require
  • Customer service experience preferred

Bring your expertise to EDSI where you will be able to live our values every day: show up, smile and support

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