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Client Service Representative/Reception
2 months ago
Are you a people person that is loves animals? We want someone that loves to interact with and assist our exceptional clients - above and beyond. We want an advocate for those without voices. We believe in boundaries and a healthy work life balance. We promote teamwork and individual growth. Mount Airy Veterinary Associates is looking for an energetic, positive, compassionate Client Service Representative to join our team Our Customer Service Representatives are the first touch point in care for our clients and patients. Daily tasks include scheduling appointments, client communication, responding to phones calls, emails and text messages, medical record keeping, collecting payments, and lite janitorial duties. Our Practice Mount Airy Veterinary Associates is a well-established small animal general practice located in beautiful Mount Airy, Maryland. Our bright and airy clinic has been a staple in the community for over 20 years. We pride ourselves in exceptional client and patient care. We have a phenomenal client base and hope to continue to grow with future community involvement. Our patients include dogs, cats, rabbits, guinea pigs, and other pocket pets Our Team Our clinic operates a professional yet relaxed work environment. We are compassionate, hard working, friendly, and caring. We promote a positive work culture and our employees have a great working relationship. We understand the importance of a healthy work life balance and offer flexibility in schedule as well as excellent pet care benefits. Your Development We care about your goals and provide support to help you reach them. Training and continuing education is essential to employee development, which is why we provide many opportunities and resources to help you achieve your goals and feel confident in your work. We want individuals who are motivated by the opportunity for growth and success. Requirements Positive attitudeWelcoming personallyExcellent communication skillsFriendly, outgoing, and reliableA sense of humor is a mustStrong desire for learning and continual self improvementWillingness to give feedback and contribute to the growth of othersExcellent client serviceSelf-motivatedSelf-sufficientCan multi-task and still have great attention to detailProblem solver and team player
