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Credit Balance Specialist
3 months ago
- Contract to hire opportunity (6 months)
- Hybrid Opportunity (2 days in office; 3 days remote)
- Analyze patient accounts in assigned credit balance (CB) work queues to resolve both distributed and undistributed credit balances
- Determine proper coordination of benefits
- Add missing coverage(s) to patient accounts and/or update any outdated coverage information
- Add account comments regarding coverage changes/additions, documenting who was consulted (payer contact name and phone number, reference to website, etc.)
- Analyze credit balance inquiries and potential refund requests from other departments
- Identify payer-specific trends
- 3+ Years of recent Credit Balance experience
- Expert insurance payer knowledge, adjustments, refunds, credits, primary & secondary insurances
- High school diploma or equivalent
- Ability to provide proof of last two years of employment (W2s, paystubs, etc.)
- Strong written and verbal communication skills
- Strong computer skills (Outlook & Excel)
- Positive attitude
- Self starter/Driven/Ambitious
- People smart
- Schedule: M-F 8 to 430/5
- Opportunity to work with one of the largest revenue cycle management countries in the country on contract to hire opportunity
- Opportunity to support many different health systems - Grow personal knowledge
- Opportunity for hybrid work
- Stable work
- Business Casual