Service Writer

3 weeks ago

Atlanta, United States The W.W. Williams Company LLC Full time

Customer Experience Supervisor Opportunity Summary:

Customer Experience Supervisor is responsible for assisting in the operation of managing a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change, and control of service activity to ensure all work scheduled is performed to the customer's satisfaction.

Job Duties:

  • Assist customers with setting service appointments, and keeping our clients informed of the status of their vehicles in for service.
  • Open and close work orders promptly.
  • Research vehicle recalls, services, and repair information with manufacturers' websites.
  • Able to sell needed vehicle maintenance and repairs in an honest, ethical, courteous, and professional manner.

Work Experience and Qualifications:

  • 3+ years' experience with heavy-duty dealership and/or diesel service environment.
  • Strong working knowledge of dealer business systems (e.g., ADP Dealer System).
  • Strong written and verbal communication skills.
  • Strong customer service skills.
  • Computer and software skills including Microsoft Office Suite.

Employee Rewards and Benefits:

  • 8 Paid Holidays and 1 Paid Wellness Day
  • Paid Time Off
  • Employee Referral Bonus Program
  • Medical, Dental and Vision Insurance
  • 401k with a Company Match
  • Company Paid Training
  • Growth and Leadership Opportunities

About the Company:

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies has a broad portfolio of businesses throughout the U.S. and Mexico. Under the long-standing brand, W.W. Williams Companies comprise one of the nation's largest sales and service providers of industrial power products with an extensive network of 44 facilities employing more than 515 service technicians. It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair, transport refrigeration, power generation systems, and supply chain logistics services.

When you join the W.W. Williams team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair, and parts industry, W.W. Williams offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.

Join us for a career where you'll grow personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. EOE/AAP/M/F/Vets/Disabled, DFWP.

  • Senior Grant Writer

    22 hours ago

    Atlanta, United States Dickerson Bakker Full time

    Job DescriptionJob DescriptionDickersonBakker seeks a highly motivated and experienced Senior Grant Writer to join our expanding Grant Services team. This pivotal role will contribute to the growth and enhancement of our grant services through a collaborative approach, ensuring exceptional client experiences and increased adaptability to client...

  • Freelance Content Writer for Accounting Firm

    1 week ago

    Atlanta, United States Business Financial Group Full time

    Job DescriptionJob DescriptionThis is a remote position.Business Financial Group (BFG) is a family-owned and operated professional accounting and Payroll Company based in Atlanta, GA, USA. We are committed to providing personalized accounting, Bookkeeping, Payroll, and Tax Services to business owners in the USA with yearly sales revenue of $300,000 to $ 5...

  • Communications Specialist/Technical Writer

    4 weeks ago

    Atlanta, Georgia, United States Chenega Corporation Full time

    Overview: Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & Federal Solutions, LLC, a Chenega Professional Services’ company, is looking for a Communications Specialist/Technical Writer to support the Centers for Disease Control and Prevention (CDC) Office of the Chief Information Officer (OCIO) as...

  • Service Writer

    3 weeks ago

    Atlanta, United States W.W. Williams Company Full time

    Job DescriptionJob DescriptionCustomer Experience Supervisor Opportunity Summary: Customer Experience Supervisor is responsible for assisting in the operation of managing a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change, and control of...

  • Fleet Service Writer

    1 week ago

    Atlanta, United States City of Atlanta Full time

    At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks &...

  • Fleet Service Writer

    1 week ago

    Atlanta, United States City of Atlanta, GA Full time

    Responsibilities At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our...

  • Fleet Service Writer

    3 days ago

    Atlanta, United States City of Atlanta, GA Full time

    Responsibilities At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our...

  • Data Entry/Service Writer

    6 days ago

    Atlanta, United States City of Atlanta Full time

    At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our Citys infrastructure. Our City planners help envision and shape future City growth. Our Parks &...

  • Content Manager

    3 days ago

    Atlanta, United States Shepherd Center Full time

    Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditions. Join us in our mission to help people with a temporary or permanent...

  • Grant Writing Consultant

    2 weeks ago

    Atlanta, United States First Foster Consulting , LLC Full time

    Job Description Job Description First Foster Consulting, LLC is a Management and Government Consulting firm providing Grant Writing, Proposal Management/Writing, Business Development and Capture Services to the federal, state and local governments. We are currently seeking a Grant Writing Consultant to provide part-time support for a higher education client....

  • General Automotive Technician

    3 weeks ago

    Atlanta, United States AAMCO Transmissions and Total Car Care Full time

    As a General Automotive/R&R Technician you will be called upon to service a broad range of vehicle repair issues and to quickly identify the cause of performance problems.Position Responsibilities:Inspect, diagnose and repair vehicle automotive systemsRemove and Reinstall Transmission systems.Assist other technicians in performing technical activitiesExplain...

  • Workday Reporting

    3 weeks ago

    Atlanta, United States Collaborative Solutions Full time

    As a Workday Reporting and Prism Analytics Principal Consultant you will serve as a thought leader in our Workday Reporting and Analytics practice to deliver superior results to our customers by designing and implementing solutions using Workday Report Writer, Calculated Fields, Prism, and other related tools in support of HCM and/or Financials...

  • Subject Matter Expert

    3 weeks ago

    Atlanta, United States First Foster Consulting LLC Full time

    Job DescriptionJob DescriptionJoin Our Team at First Foster Consulting, LLC (FFC)Are you passionate about making a difference in government, non-profit, and business sectors? At FFC, we offer a unique opportunity to work with a diverse clientele, including federal, state, and local agencies, as well as commercial businesses across various industries.About...

  • Machinist

    3 weeks ago

    Atlanta, United States Cityview Helicopter Tours Full time

    Client Satisfaction / Retention: You will be the day-to-day contact for our clients, responsible for relaying their feedback to our team of writers and editors. You will be responsible for identifying trending topics inside each client's industry and applying them to unique client needs. You will be required to create quarterly reports that illustrate the...

  • Content Strategist

    3 weeks ago

    Atlanta, United States Macrosoft Full time

    W2 Opening only U.S. Citizen & Green card.Our Direct client is looking for a Sr. Content Strategist at BOTHELL WA & Atlanta, GA. If interested please email your updated resume to ggopan@macrosoftinc.comTitle: Sr. Content StrategistLocation: BOTHELL WA & Atlanta, GADuration: 36 monthsClient: AT&TThe Sr. Content Strategist will develop results-oriented,...

  • Content Strategist

    3 weeks ago

    Atlanta, United States Macrosoft Full time

    W2 Opening only U.S. Citizen & Green card.Our Direct client is looking for a Sr. Content Strategist at BOTHELL WA & Atlanta, GA. If interested please email your updated resume to ggopan@macrosoftinc.comTitle: Sr. Content StrategistLocation: BOTHELL WA & Atlanta, GADuration: 36 monthsClient: AT&TThe Sr. Content Strategist will develop results-oriented,...

  • Content Strategist

    3 weeks ago

    Atlanta, United States Macrosoft Full time

    W2 Opening only U.S. Citizen & Green card.Our Direct client is looking for a Sr. Content Strategist at BOTHELL WA & Atlanta, GA. If interested please email your updated resume to ggopan@macrosoftinc.comTitle: Sr. Content StrategistLocation: BOTHELL WA & Atlanta, GADuration: 36 monthsClient: AT&TThe Sr. Content Strategist will develop results-oriented,...

  • Fall Intern

    4 weeks ago

    Atlanta, United States Cityview Helicopter Tours Full time

    The Perfect Fit: 2+ years of sales and business development experience. Not afraid to run a full desk. You have the ability to work independently and set your own goals. You're sick of being micromanaged and want more control over your day-to-day. The 2 Major Duties of this Position Client Satisfaction / Retention: You will be the day-to-day contact for our...

  • Staff Accountant

    5 days ago

    Atlanta, United States Cityview Helicopter Tours Full time

    2+ years of sales and business development experience. Not afraid to run a full desk. You have the ability to work independently and set your own goals. You're sick of being micromanaged and want more control over your day-to-day. The 2 Major Duties of this Position Client Satisfaction / Retention: You will be the day-to-day contact for our clients,...

  • Case Worker

    1 week ago

    Atlanta, United States Cityview Helicopter Tours Full time

    The Perfect Fit: 2+ years of sales and business development experience. Not afraid to run a full desk. You have the ability to work independently and set your own goals. You're sick of being micromanaged and want more control over your day-to-day. The 2 Major Duties of this Position Client Satisfaction / Retention: You will be the day-to-day contact for our...