Application Support

MORE ABOUT THIS JOB:

HOW YOU WILL FULFILL YOUR POTENTIAL
* Work actively with team members to analyze and resolve application issues
* Identify defects, discrepancies, and trends by ways of code debugging or log analysis
* Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
* Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
* Adopt various tools developed by AppBank Engineering team to automate failures using techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
* Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
* Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
* Actively participate in Change management process with view to manage risk in production environment
* Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
* Develop reports that provide trending statistics to track and manage application health and support service performance
* Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire

SKILLS AND EXPERIENCE WE ARE LOOKING FOR
* Bachelors degree along with relevant industry experience in Application support, Production management, Change management, Build Releases & Deployment.
* Computer Science concept of Data Structures in practical use cases
* Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
* One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
* Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
* One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.

Preferred Qualifications
* Experience in the Financial Service Industry
* Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud

• * One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
  * Degree in Computer Science

HOW YOU WILL FULFILL YOUR POTENTIAL
* Work actively with team members to analyze and resolve application issues
* Identify defects, discrepancies, and trends by ways of code debugging or log analysis
* Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
* Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
* Adopt various tools developed by AppBank Engineering team to automate failures using techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
* Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
* Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
* Actively participate in Change management process with view to manage risk in production environment
* Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
* Develop reports that provide trending statistics to track and manage application health and support service performance
* Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire

SKILLS AND EXPERIENCE WE ARE LOOKING FOR
* Bachelors degree along with relevant industry experience in Application support, Production management, Change management, Build Releases & Deployment.
* Computer Science concept of Data Structures in practical use cases
* Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
* One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
* Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
* One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.

Preferred Qualifications
* Experience in the Financial Service Industry
* Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud

• * One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
  * Degree in Computer Science

HOW YOU WILL FULFILL YOUR POTENTIAL
* Work actively with team members to analyze and resolve application issues
* Identify defects, discrepancies, and trends by ways of code debugging or log analysis
* Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
* Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
* Adopt various tools developed by AppBank Engineering team to automate failures using techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
* Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them
* Challenge existing application setup, processing and suggest different ways to solve problem or improve stability
* Actively participate in Change management process with view to manage risk in production environment
* Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency
* Develop reports that provide trending statistics to track and manage application health and support service performance
* Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire

SKILLS AND EXPERIENCE WE ARE LOOKING FOR
* Bachelors degree along with relevant industry experience in Application support, Production management, Change management, Build Releases & Deployment.
* Computer Science concept of Data Structures in practical use cases
* Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues
* One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
* Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
* One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.

Preferred Qualifications
* Experience in the Financial Service Industry
* Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud

• * One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.
  * Degree in Computer Science