Patient Navigator

2 weeks ago

Goleta, United States Cottage Health System Full time

JOB PURPOSE The Patient Navigator connects the Cottage Health community with efficient access to care. The position is responsible for obtaining and indexing futures forms in the Electronic Health Record (EHR), verifying insurance, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision and values. QUALIFICATIONS All job qualifications listed indicate the minimum level necessary to perform this job proficiently. LEVEL OF EDUCATION Minimum: Preferred: Associate's degree CERTIFICATIONS, LICENSES, REGISTRATIONS Minimum: Preferred: Certified Revenue Cycle Rep or Certified Patient Access Specialist (HBI) TECHNICAL REQUIREMENTS Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed Preferred: MS Office Suite, medical terminology YEARS OF RELATED WORK EXPERIENCE Minimum: One (1) year of experience in an office, hospitality, or customer service environment Preferred: Two (2) years of related work experience in a healthcare environment, with a working knowledge of medical terminology

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    2 weeks ago

    Goleta, United States Cottage Health System Full time

    JOB PURPOSE The Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving...

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