Patient Navigator Specialist
4 weeks ago
**JOB PURPOSE**
The Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision and values.
**QUALIFICATIONS**
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
**LEVEL OF EDUCATION**
Minimum:
Preferred: Associate's degree
**CERTIFICATIONS, LICENSES, REGISTRATIONS**
Minimum:
Preferred: Certified Revenue Cycle Representative or Certified Patient Access Specialist (HBI)
**TECHNICAL REQUIREMENTS**
Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed
Preferred: MS Office Suite. Experience working with Epic. Knowledge of medical terminology
**YEARS OF RELATED WORK EXPERIENCE**
Minimum: Two (2) years of experience in an office, hospitality, or customer service environment
Preferred: Two (2) years of Patient Access or healthcare scheduling experience
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Patient Navigator Specialist
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Goleta, United States Cottage Health System Full timeThe Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating dire Specialist, Navigator, Patient, Patient Access, Healthcare
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