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Customer Experience Representative
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Fairbanks, Alaska, United States Enterprise Mobility Inc Full timeOverviewEnterprise Mobility Inc. is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Experience Representative to join our team.The Customer Experience Representative will be...
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Fairbanks, Alaska, United States Enterprise Mobility Inc Full timeCustomer Experience RepresentativeEnterprise Mobility Inc is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from start to finish.Key Responsibilities:Meet and greet customers in a...
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Fairbanks, Alaska, United States Enterprise Mobility Inc Full timeJob SummaryWe are seeking a highly skilled Customer Experience Representative to join our team at Enterprise Mobility Inc. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key Responsibilities:Meet and greet customers in a professional and friendly...
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Fairbanks, Alaska, United States Enterprise Holdings Full timeJob SummaryEnterprise Holdings is seeking a Customer Experience Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for ensuring a positive experience for all customers by providing superior, friendly, and efficient transactions and services.Key ResponsibilitiesMeet and greet customers in a...
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Fairbanks, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Fairbanks, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Fairbanks, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Fairbanks, Alaska, United States Enterprise Mobility Inc Full timeCustomer Experience RepresentativeEnterprise Mobility Inc is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience from initial contact to rental return.Key Responsibilities:Meet and...
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Customer Experience Associate
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Fairbanks, Alaska, United States Enterprise Holdings Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Representative to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a professional and friendly...
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Customer Experience Representative
3 months ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. The pay for this position starts at $23.00/hour. This position is located at Fairbanks International Airport (FAI): 6450 Airport Way, Fairbanks, AK 99709. We offer a robust benefits packageincluding, but not limited to: Paid Time Off, starting with 14 days in your first year + 6 paid holidays Health, Dental, Vision insurance; Life Insurance; Prescription coverage Employee discountson car rentals, car purchases and much more 401(k) retirement plan with company match + Profit Sharing Schedules: 2pm - 10pm with two consecutive days off. Candidates must have weekend availability. Responsibilities Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years old High School Diploma or G.E.D. required Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support Must have a valid driver's licensewith no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, andno drug or alcohol relatedconvictions on driving record within the past 5 years (DUI/DWI) Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. #J-18808-Ljbffr
