Customer Service Representative

4 weeks ago

Tulsa, United States Orkin Full time

Overview:

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers privacy and other proprietary information

What type of benefits will you receive?

  • Competitive earnings
  • Follow state requirements.
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
  • Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

  • Customer Service Representative

    3 days ago

    Tulsa, United States Ruhl Construction US Full time

    Ruhl Construction is a construction company based in Tulsa, Oklahoma. We specialize in providing high-quality construction services to our clients, focusing on integrity, innovation, and excellence. Role Description This is a full-time on-site role for a Customer Service Representative at our Tulsa, OK location. The Customer Service Representative will be...

  • Customer Service Representative

    6 days ago

    Tulsa, United States Ruhl Construction US Full time

    Ruhl Construction is a construction company based in Tulsa, Oklahoma. We specialize in providing high-quality construction services to our clients, focusing on integrity, innovation, and excellence.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at our Tulsa, OK location. The Customer Service Representative will be...

  • Customer Service

    4 weeks ago

    Tulsa, United States CommunityCare HMO, Inc. Full time

    Tulsa, OK, USA Req #565 Thursday, July 25, 2024 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints,...

  • Customer Service Representative

    1 day ago

    Tulsa, Oklahoma, United States Williams Plumbing Co Inc Full time

    Company OverviewWilliams Plumbing Co Inc is a family-owned and operated business that has been serving the community for over forty years. We pride ourselves on treating our clients and employees with value and respect, and we strive to deliver exceptional service with excellence.Job SummaryWe are seeking a skilled Customer Service Representative to join our...

  • Customer Service Representative

    4 weeks ago

    Tulsa, United States Oklahoma Central Credit Union Full time

    The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our me Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    3 months ago

    Tulsa, United States Inceed Full time

    Customer Service Representative Location: Tulsa, OK Pay: $18 - 22/hr (Direct, full-time) Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team! Responsibilities: Handles customer correspondence and telephone calls dealing with inquiries on existing orders, stock availability, order entry,...

  • Customer Service Representative

    3 months ago

    Tulsa, United States Williams Plumbing Co Inc Full time

    ** Williams Plumbing & Drain Service, Inc.** ** Customer Service Representative** Tulsa, OK 74146 ***Who We Are*** We keep on growing because we only hire the best and our customers love us for it. Weve been at this a long time here in Tulsa. Youve probably seen our trucks and our ads. What you dont know is what its like to be a part of a team like this....

  • Customer Service Representative

    1 day ago

    Tulsa, Oklahoma, United States in Tulsa Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Tulsa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and their applicants, ensuring accuracy and timely resolution to their requests.Key Responsibilities:Respond to...

  • Customer Service Representative

    4 weeks ago

    Tulsa, United States U-Haul Full time

    Location: 5140 S 103rd E Ave, Tulsa, Oklahoma 74146 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    6 days ago

    Tulsa, Oklahoma, United States Natural Grocers Full time

    About UsNatural Grocers is a health food store chain that is dedicated to providing high-quality products and excellent customer service. We are committed to helping our customers achieve their health and wellness goals by offering a wide selection of natural and organic products.Job SummaryWe are seeking a Customer Service Representative to join our team....

  • Customer Service Representative

    3 months ago

    Tulsa, United States Professional Counseling Associates Full time

    >> Customer Service Representative - Marshall Customer Service Representative - Marshall Summary Title:Customer Service Representative - MarshallID:2123 Description Arisa Health is seeking a Customer Service Representative in our Marshall office. A high school diploma or equivalent is required. One to two years of experience in a related field is required....

  • Customer Service Representative

    3 months ago

    Tulsa, United States U-Haul Full time

    Location: 12580 E 21st St, Tulsa, Oklahoma 74129 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Osage Casino Full time

    Position OverviewThe Customer Service Representative plays a crucial role in managing all incoming communications with professionalism and courtesy. This position is essential for effectively promoting the various offerings of Osage Casino, including its hotel services.Key ResponsibilitiesRespond to incoming calls promptly and in a friendly manner.Provide...

  • Customer Service Representative

    2 weeks ago

    Tulsa, Oklahoma, United States Don Thornton Volkswagen of Tulsa Full time

    We are seeking a Customer Service Representative to become a vital part of our expanding team. The ideal candidate will possess a robust background in customer relations. Daily responsibilities will include assessing costs and timelines for clients, conveying logical diagnostics and anticipated repair durations to customers, and securing precise parts and...

  • Customer Service Representative

    6 days ago

    Tulsa, Oklahoma, United States Mathis Brothers Furniture Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Mathis Brothers Furniture. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and driving business growth.Key...

  • Customer Service Representative

    5 days ago

    Tulsa, Oklahoma, United States Michael Nelson - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Michael Nelson - State Farm Agent, you will play a vital role in helping our business grow through exceptional customer service and value-based conversations.Key ResponsibilitiesEstablish and Maintain Customer RelationshipsProvide Prompt and Accurate Customer ServiceUse a Customer-Focused Approach to...

  • Customer Service Representative

    5 days ago

    Tulsa, Oklahoma, United States Mathis Brothers Furniture Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Tulsa, United States Boomerang Printing, LLC Full time $16 - $18

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information, taking their orders, and resolving issues.Responsibilities:Handle customer inquiries and complaintsHandle incoming email orders, phone orders, and walk-in ordersProvide...

  • Customer Service Representative

    5 days ago

    Tulsa, Oklahoma, United States Yellow Square Full time

    Job Description:About Yellow Square:Yellow Square is a leading hospitality company with a strong commitment to providing exceptional customer experiences. Our team is dedicated to delivering high-quality services that exceed our guests' expectations.Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer...

  • Customer Service Representative

    4 days ago

    Tulsa, Oklahoma, United States Stryker Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Associate. As a key member of our sustainability team, you will play a critical role in collecting single-use medical devices from hospitals within your designated territory.Key ResponsibilitiesCollect single-use medical devices from hospitals within...