Customer Service Rep08508 Michelson Dr

4 weeks ago

Irvine, United States Domino's Franchise Full time

Job Description

Customer Service Operator

As one of our customer service operators you are our connection with our customers. Therefore we need you to be an enthusiastic person with excellent people skills so that you can take care of our customers and ensure they enjoy the service they receive from us. Our customers are our top priority and as such you will be a vital part of the team here.

Responsibilities

Answering the telephone politely and in a positive way

Taking customer orders in person and via the telephone

Ensuring customers receive exactly the order they require by offering side-orders and informing them about current store offers

Deal with customer service issues efficiently to ensure customer satisfaction

Aid in other duties through the store when required (e.g. cooking/cleaning)

Desirable Experience

Experience working in a pizza franchise environment is highly desirable

Required Experience

No experience necessary, full training will be provided.

All applicants must be able to pass a pre-employment criminal background check.

ADVANCEMENT

Many of Dominos team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager of Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first

Qualifications:

General job duties for all store team members

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate

verbally with customers and co-workers to process orders both over the

phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use

calculator). Must be able to make correct monetary change. Verbal, writing, and

telephone skills to take and process orders. Motor coordination between eyes

and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when

removing trash and performing other outside tasks. In-store temperatures range

from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside. Fumes from

food odors. Exposure to cornmeal dust. Cramped quarters including walk-in

cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges

and moving mechanical parts.

SENSING: Talking and hearing on telephone. Near and mid-range vision for

most in-store tasks. Depth perception. Ability to differentiate between hot and

cold surfaces.

TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work

alone and with others, work under stress, meet strict quality control standards,

deal with people, analyze and compile data, make judgements and decisions.

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing: Most tasks are performed from a standing position. Walking

surfaces include ceramic tile "bricks" with linoleum in some food process

areas. Height of work surfaces is between 36" and 48".

Walking: For short distances for short durations

Sitting: Paperwork is normally completed in an office at a desk or table

Lifting: Bulk product deliveries are made twice a week or more and are

Qualifications:
Additional Information

unloaded by the team member using a hand truck. Deliveries may include

cases of ingredients and supplies weighing up to 50 pounds with dimensions of

up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up

to 72" high.

Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the

workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds

is carried from the storage room to the front of the store. Trays of pizza dough

are carried two at a time over short distances, and weigh approximately 12

pounds per tray.

Pushing: To move trays which are placed on dollies. A

stack of trays on a dolly is approximately 24" - 30" and requires a force of up

to 7.5 pounds to push. Trays may also be pulled.

Climbing: Team members must infrequently navigate stairs or climb a ladder

to change prices on signs, wash walls, perform maintenance.

STOOPING/BENDING: Forward bending at the waist is necessary at the pizza

assembly station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

CROUCHING/SQUATTING: Performed occasionally to stock shelves and to

clean low areas.

REACHING: Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change

prices on sign, and lift and lower objects to and from shelves. Workers reaching

down to perform such tasks as scooping cornmeal from a plastic barrel, or

washing dishes. Workers reach forward when obtaining topping ingredients,

cleaning work surfaces, or answering phones.

HAND TASKS

Eye-hand coordination is essential. Use of hands is continuous

during the day. Frequently activities require use of one or both hands. Shaping

pizza dough requires frequent and forceful use of forearms and wrists. Workers

must manipulate a pizza peel when removing pizza from the oven, and when

using the rolling cutter. Frequent and/or forceful pinching is required in the

assembly of cardboard pizza boxes. Team Members must be able to grasp cans,

the phone, the pizza cutter and pizza peel, and pizza boxes.

MACHINES, TOOLS, EQUIPMENT, WORK AIDS

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

In Addition to all above, the following applies to team members in Driver or Assistant Manager positions.

  • Customer Service Rep(08508)

    3 weeks ago

    Irvine, United States Domino's Franchise Full time

    Job Description Job Description Job Description Customer Service OperatorAs one of our customer service operators you are our connection with our customers. Therefore we need you to be an enthusiastic person with excellent people skills so that you can take care of our customers and ensure they enjoy the service they receive from us. Our customers are our...

  • Customer Service Rep(08508)

    3 weeks ago

    Irvine, United States Domino's Pizza LLC Full time

    Company DescriptionJob DescriptionCustomer Service Operator As one of our customer service operators you are our connection with our customers. Therefore we need you to be an enthusiastic person with excellent people skills so that you can take care of our customers and ensure they enjoy the service they receive from us. Our customers are our top priority...

  • Cashier

    5 hours ago

    Irvine, United States Which Wich Superior Sandwiches Full time

    Which Wich - 2963 Michelson Dr. Ste. C - [Restaurant Cashier / Team Member] As a Cashier at Which Wich you'll: Take guest orders; Recommend extras such as awesome shakes and cookies; Confirm guest orders (i.e. ensure the guest filled out the bag completely); Provide a quick and superior payment experience; Ensure superior sandwiches and service...Hiring Fast...

  • Bartender

    1 week ago

    Irvine, United States Ruth's Chris Steak House Full time

    Ruth's Chris Steak House - 2961 Michelson Dr [Beverage Server / Barback] As a Bartender at Ruth's Chris Steak House, you'll: Craft each alcoholic or non-alcoholic beverage with excellence for the Guests; Prepare the bar for service by restocking and replenishing bar inventory and supplies; Adhere to and comply with all state/local liquor laws; Serve up...

  • Server>

    4 months ago

    Irvine, United States Ruth's Chris Steak House Full time

    Ruth's Chris Steak House - 2961 Michelson Dr [Wait Staff / Team Member] As a Server at Ruth's Chris Steak House, you'll: Greet Guests immediately, guide them through the menus, while demonstrating genuine Hospitality; Provide friendly and attentive service that makes the Guests feel well taken care of and builds their intent to return; Accurately record food...

  • Food Runner

    1 week ago

    Irvine, United States Ruth's Chris Steak House Full time

    Ruth's Chris Steak House - 2961 Michelson Dr [Busser / Porter / Cleaner] As a Food Runner at Ruth's Chris Steak House, you'll: Ensure each plate is perfectly prepared by tracking cooking times on all orders, checking finished product for proper degree of doneness, appearance, and plate presentation; Deliver food to the correct table, guaranteeing every guest...

  • UI/UX Designer

    1 day ago

    Irvine, United States Compunnel Full time

    Greetings of the day! I was working on this role and was wondering if you are still available and interested in hearing about new career opportunities. Below is a job description I would like to discuss with you. If you or someone you know might be interested in hearing more about this or other career opportunities, please reach out to me with the resume...

  • Teachers at Michelson KinderCare

    3 months ago

    Irvine, United States KinderCare Education Full time

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...

  • Customer Service Representative

    6 days ago

    Irvine, California, United States Johnson Service Group (IL) Full time

    Job SummaryAs a Customer Service Representative with Johnson Service Group (IL), you will provide consultative support to Child Care Providers, Agents, and Enrollment Staff. This role requires strong communication skills and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide telephonic and web-based assistance to customersWork under...

  • Customer Service Liaison

    1 week ago

    Irvine, California, United States Johnson Service Group (IL) Full time

    Customer Service RepresentativeAt Johnson Service Group (IL), we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will provide consultative telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Specialists.Key Responsibilities:Provide exceptional...

  • LVN - Home Health

    4 weeks ago

    Irvine, United States Providence Health & Service Full time

    Description HOME HEALTH LVN - Providence St. Joseph Health Seacrest Home Health Schedule: Full Time, Day shift Service Locations: candidate will be covering Irvine to San Clemente Job Description: Licensed Practical Nurses (LPNs) work alongside an interdisciplinary team to provide whole-person quality care to patients in need. Nurses are empowered by our...

  • Customer Service Representative

    2 months ago

    Irvine, United States Wolters Kluwer Full time

    Customer Success Associate We are currently seeking dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical...

  • Ultrasound Technologist

    4 weeks ago

    Irvine, United States Providence Health & Service Full time

    Description This is a combined posting for Ultrasound Technologist and Senior Ultrasound Technologist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these two positions, we encourage you to apply. Providence caregivers are...

  • Web Developer

    2 months ago

    Irvine, United States Tucker Parker Smith Group (TPS Group) Full time

    Job Title: Web Developer IICompany: Leading Technology and Communications CompanyDepartment: Web & Marketing Ops - G&AJob Category: Software DevelopmentJob Type: Temporary 3-Month Assignment, Potential to Extend / Convert to FTEPay Rate: Up to $50/ HR, doeLocation: Local candidates only (no remote work)Client Location: Michelson Dr, Irvine, CA 92612Job...

  • Web Developer

    2 months ago

    Irvine, United States Tucker Parker Smith Group (TPS Group) Full time

    Job Title: Web Developer IICompany: Leading Technology and Communications CompanyDepartment: Web & Marketing Ops - G&AJob Category: Software DevelopmentJob Type: Temporary 3-Month Assignment, Potential to Extend / Convert to FTEPay Rate: Up to $50/ HR, doeLocation: Local candidates only (no remote work)Client Location: Michelson Dr, Irvine, CA 92612Job...

  • RN - Home Health

    2 days ago

    Irvine, United States Providence Health & Service Full time

    Description $10,000 hiring bonus for eligible external hires that meet required qualifications and conditions for payment. HOME HEALTH RN - Providence St. Joseph Health Seacrest Home Health Schedule: Full time, Day shift Has Weekend Requirement - 3 to 4 weekends per month (3 days if the month has 4 weeks / 4 days if the month has 5 weeks) Pay: Pay Per Visit...

  • Customer Service Representatives

    1 week ago

    Irvine, United States Johnson Service Group (IL) Full time

    Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment S Customer Service, Customer Service Representative, Spanish, Bilingual, Representative, Operations, Retail,...

  • Service Technician-Commercial Kitchen Equipment

    4 months ago

    Irvine, United States Hobart Service Full time

    Job DescriptionJob DescriptionService Technician - $2,500 Sign-On Bonus7050 Village Dr suite b, Buena Park, CA 90621, USAFull-timeFLSA Status: ExemptJob DescriptionDue to continued growth, Hobart Service is looking for an experienced Food Equipment Service Technician to join their team at their Los Angeles Ca location.This position is based in Los Angeles Ca...

  • Sales Associate- Club Pilates Michelson

    4 months ago

    Irvine, United States Xponential Fitness Full time

    Job DescriptionJob DescriptionCOMPANY OVERVIEW:Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Club Pilates is currently...

  • Customer Service Representative

    21 hours ago

    Irvine, California, United States Thélios Full time

    Customer Service RepresentativeThélios is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and online chat.Key...