Sales Manager
3 weeks ago
Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and Facial Spa Greensboro located at 3352 W Friendly Ave Suite 126, Greensboro, NC 27410 is searching for a rock star Sales Manager Our ideal candidate has 1-3 years of leadership experience, is a responsible, driven individual and has a passion for driving performance amongst their team. We are looking for someone interested in a long-term role with tremendous opportunity for professional growth. Prior spa industry experience or membership-driven sales experience is a plus, but not a requirement for consideration. Our goal is to provide our valued members and guests with a world-class experience, and our Sales Managers are a critical link to create a world-class client experience. Working hand in hand with the General Manager, our Sales Managers set the tone for the spa, coach and train the front desk and sales team to excellence, drive membership and gift card sales performance, and grow the business. Benefits GALOREMedical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution401K plan with a 5% company matchPaid Time OffCompetitive compensation structure including commission and performance based bonusesProfessional and safe working environmentEmployee retail and service discountsOpportunity for professional growth AND MORE As the Sales Manager, you will Provide excellent customer service and experiences to all guests and membersMaintain personal sales performance, meeting or exceeding expectationsOversee and manage daily operations of the front deskAssist General Manager in managing sales performance by driving key metricsAssist in the recruiting, hiring, onboarding, and training process Train, monitor, and coach performance Membership education and sales - including sales goals and incentivesPassionately promote products and services Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.Role RequirementsPassion for communicating with people and providing excellent serviceCapability to work flexible hours including nights, weekends and some holidays Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities Excellent verbal and written communication skillsA fast learner, with a positive attitudeComfortable in a fast-paced, high-volume environment.Computer proficiency; knowledge of retail/appointment booking computer systems is a plusA strong team player with the ability to work independently under minimal supervisionExceptional organizational skills, including attention to detail and multitaskingCritical thinking skills, including customer conflict resolutionCompensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success-Base Salary: Enjoy a base hourly rate ranging from $16-$18, tailored to reflect your experience and skills.Bonus: You'll have the opportunity to earn monthly performance bonuses, with the average bonus ranging from $300 to $400 per month, based on individual and team achievements.Commission: Benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $1-$2 per hour in commission.Total Average Earnings: With our competitive base rate, lucrative bonuses, and uncapped commission structure, our Assistant Managers typically earn an average total annual compensation ranging from $35,000 to $44,000, depending on individual performance.About FGG Spa, LLCFGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come firstWe can't wait to meet youCompensation: $17.00 - $21.00 per hour Hand & Stone is a national franchise that specializes in massage, facial, and hair removal services. With over 500 locations across the country, Hand & Stone is a leader in the membership-based spa service industry. FGG Spa, LLC is a growth-focused franchisee, currently operating 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We offer competitive compensation and a robust benefits package, while maintaining our amazing spa culture focused on our client experience and team wellbeing with a "family" vibe. We are in the people business, and our people come firstI acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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