Auto Claims Supervisor

2 weeks ago

Chicago, United States Warrior Insurance Network Full time

At Warrior Insurance Network, our employees are our biggest asset It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas .

Join in on the excitement and become part of our thriving organization

We are adding to our Claims Management Team

Are you a seasoned Claims Adjuster looking for that next step in your career? Would you enjoy sharing your knowledge to lead a team of adjusters? If so, we have the perfect opportunity for you

The Property Damage Claims Management roles will be responsible

for the direct supervision of a particular Property Damage Claims unit(s). Scope

of

the position includes

ensuring

compliance

with

State mandated

claims handling

guidelines and assuring

proper investigation

and

conclusions

of

claims. Monitor production,

staff

development

and

the quality of files

assigned to the

Unit.

DUTIES & RESPONSIBILITIES:

Lead

,

motivate

,

and

provide direction to the Property Damage Unit

Conduct file and

diary

reviews for

the purpose of

monitoring adjuster

'

s work and to assure appropriate

documentation is

available,

fair

claim settlement

practices

are

followed,

and company quality

standards

are maintained

Place appropriate

authority

level on

claim files

based upon investigation of facts

and

approve settlement

checks

within authority

Review reports,

design

and support the

implementation

of

procedures which

improve

claim settlement and customer service

levels and

ensure

that

desired

quality and

quantity levels are maintained

Oversee the implementation and monitoring of procedures to

assure effectiveness and compliance

Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes

Work with other staff members / departments relative to any matters of potential concern

Develop and manage a cost effective claim handling strategy

Identify

Systems issues/problems/suggestions

for enhancements

Manage

the administrative

functions

of

the unit which include:

Review, provide direction

and assign

new losses

Screening and

selecting candidates

Setting performance

objectives

and

monitoring

performance results

Conduct

performance

appraisals

Complete reports

as necessary

Daily review of files

for

payment

approvals over adjuster authority and

the

transfer of files

to appropriate

areas (Casualty, Litigation

, SIU

)

Conduct monthly unit

meetings as deemed necessary

Review

and

respond to Department

of

Insurance and other audit related inquiries

Review

and

direct claim activity on customer inquiries

Complete

special projects

as assigned.

QUALIFICATIONS REQUIRED:

5+ years auto liability claims experience. Supervisory experience is a plus

Texas license required or to be obtained with first 30 days of employment

5+ years managing personal auto files

Strong technical and administrative background in auto claims handling

Ability to work independently on technical and administrative matters in accordance with company policy and procedures

Good leadership, training and development skills

Excellent communication, interpersonal and organizational skills

Ability to pass written examinations where required by state statutes to become a licensed claim

Warrior Insurance Network provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network employees receive:

Competitive Salaries

Flexible Schedules

Hybrid Remote/In-Office Flexibility Available

Commitment to your Training & Development

Medical and Dental

Telemedicine Benefit

401k with a generous company match

Paid Time Off and Paid Holidays

Tuition Reimbursement Training Programs

Wellness Program

Fun company sponsored events

And so much more

#J-18808-Ljbffr

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