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Hotel Barista AM

3 months ago

Asheville, United States McKibbon Hospitality Full time
What Makes a McKibbon Barista-Server?

The Barista-Server takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner.

A Day in the Life:
  • You will ensure each guest is greeted and made to feel important
  • You will be knowledgeable about the menu, offering suggestions and being able to answer questions
  • You will service guests' orders as requested and as aligned with company and brand standards.
  • You will maintain adequate supplies of clean dishware.
  • You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
  • You will collect dirty dishes and tableware, and run them through the dishwasher.
  • You will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
  • You will clean any spilled items, broken items, and remove trash, when necessary.
  • You will mop or vacuum floors.
  • You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
Requirements
  • One to two years' experience as a server
  • The ability to work a flexible schedule, including shift work, weekends, and holidays
  • The legal ability to serve alcohol in the State/Province
  • Knowledge of state and local guidelines regarding service of alcohol
  • Knowledge of drink preparation
  • Computational skills to process guest payments
  • Course work or certification/education in restaurant or business field are highly desired
  • Food safety certification and/or alcohol service training recommended
  • The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
  • The ability to help create an energized bar atmosphere through friendly and personalized service
  • The ability to anticipate customer needs, and change course of action accordingly
Ideal Skills & Qualities:
  • The drive to approach each guest interaction with the mindset of exceeding guest expectations
  • Embracing the culture, and personifying it in daily interactions with guests and team members
  • Contributing to a fun, energized and comfortable working environment as an active member of the team
  • Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times
  • Being a motivated self-starter
  • Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy