Merchandise Associate

7 months ago

Boston, United States AEG Full time
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LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay. FOR ATTRACTIONS Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.
  • Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
  • Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder
  • Re-imagined dining experiences to delight local foodies
  • Leading-edge technology and innovation to drive interactivity and create fully immersive experiences
Legends manages all operations across ticketing, special events, sponsorship, food and beverage and retail for Attractions partners. VIEW BOSTON View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here.www.viewboston.com THE ROLE The Merchandise Associate is responsible for creating the ultimate observatory experience for our guests by providing them with a legendary experience each time they enter the retail store. The Merchandise Associate goes above and beyond to exceed our guest's expectation in customer service, display of merchandise, and attention to detail. ESSENTIAL FUNCTIONS
  • Provide an exciting, positive, and fun environment for our diverse team.
  • Greet guests and gauge their interest to provide appropriate sales recommendations.
  • Consistently operate the POS systems accurately and efficiently.
  • Present merchandise to increase sales with add on items.
  • Describe merchandise features, benefits, and explain use.
  • Retain current knowledge on promotions and in-store sales and events.
  • Maintain inventory, merchandise placement, and accurate counts.
  • Assist in counting inventory.
  • Continually increase knowledge of products.
  • Assist the merchandise set-up team with plan-o-grams, merchandise placement, and inventory control.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
  • Demonstrate ownership of space by cleaning, re-stocking, and performing any other tasks assigned by leadership.
  • Perform other duties, tasks and responsibilities as assigned by management.
QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • High school graduate, GED, or equivalent experience in comparable company.
  • Honesty and integrity in all actions.
  • Ability to take constructive feedback and to make necessary changes.
  • Excellent customer service and selling skills.
  • Innovative self-starter, who can work independently and as part of a team.
  • Excellent interpersonal, verbal, and written communication skills; ability to communicate effectively at all levels both internally and externally.
  • Ability to work independently and manage time effectively.
  • High level of demonstrated professionalism and customer service.
  • Ability to understand written and oral direction and communicate with others.
  • Ability to work a schedule with extended hours or irregular shifts including nights, weekends, and holidays.
  • Ability to lift up to 50 pounds, stand for extended periods of time, and work extended hours.
Compensation: Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand for extended periods of time, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Experience
Preferred
  • 1 - 2 years: Retail Experience
Education
Preferred
  • High School or better
Skills
Preferred
  • Time Management
  • Team Work
  • Customer Service
  • Communication
Behaviors
Preferred
  • Team Player: Works well as a member of a group
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
  • Self-Starter: Inspired to perform without outside help
  • Peer Recognition: Inspired to perform well by the praise of coworkers
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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