Member Service Representative
4 days ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities + Analyze, research and resolve problems and discrepancies related to member accounts/loans + Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications + Counsel current and prospective members about Navy Federal's products and services + Ensure cash and other negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions + Assist level I team members + Understand and comply with federal and other regulations relating to financial products and services + May assist with Branch Office vault opening, closing and balancing procedures + May serve as a Branch Office and/or ATM vault custodian + Perform other duties as assigned Qualifications + Ability to work independently and in a team environment + Working knowledge of savings and checking products, accounts and services + May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need + Effective active listening skills to accurately respond to inquiries and account requests + Effective organizational, planning and time management skills + Effective research, analytical, and problem solving skills + Effective skill building effective relationships through rapport, trust, diplomacy and tact + Effective skill exercising initiative and using good judgment to make sound decisions + Effective skill maintaining composure in a high production and changing environment + Effective skill navigating multiple screens and PC applications and adapting to new technologies + Effective skill performing mathematical calculations and working accurately with numbers + Effective verbal and written communication skills Desired Qualifications + Experience in member/customer service preferably in a call center, retail banking or financial institution + Experience in working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 5898 Roswell Road, Sandy Springs, GA 30328 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com. About Us You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: • Military Times 2022 Best for Vets Employers • WayUp Top 100 Internship Programs • Forbes® 2022 The Best Employers for New Grads • Fortune Best Workplaces for Women • Fortune 100 Best Companies to Work For® • Computerworld® Best Places to Work in IT • Ripplematch Campus Forward Award - Excellence in Early Career Hiring • Fortune Best Place to Work for Financial and Insurance Services Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 19289
-
Member Services Representative
3 weeks ago
Atlanta, United States PrideStaff Full timeJob DescriptionJob DescriptionJob: Member Services Representative Pay: $ 16-18/hrLocation: Atlanta, GA 30339Schedule: M-F (On Site)Full Time, Temp-to-HireGreat Benefits Including: Medical, Dental, Vision & More… Member Services Representative Job Description: PrideStaff is working with a well known employer who is in search of multiple Member Services...
-
Universal Member Service Representative
1 month ago
Atlanta, United States Pinnacle Credit Union Full timeJob DescriptionJob DescriptionJob Description: Universal Member Service RepresentativeLocation: 2357 Benjamin E. Mays Dr. SW Atlanta GA 30311Job Type: Full-TimeSalary: $16-$18 per hourPosition Overview:As a Universal Member Service Representative, you will be responsible for providing excellent customer service to our members and assisting them with their...
-
Member Services Representative
6 days ago
Atlanta, United States The Woodruff Arts Center Full timeWoodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners-Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art-there's a role for everyone at The Woodruff. Reports to: Manager, Membership Experience FLSA: United...
-
Member Services Representative
3 weeks ago
Atlanta, United States Georgia's Own Credit Union Full timeSUMMARY: A Member Services Representative is responsible for providing, via telephone contact, a wide variety of Credit Union services to members including transactions, disseminating information, problem resolution and applicable product/service suggestions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. -...
-
Member Services Representative
2 weeks ago
Atlanta, Georgia, United States The Woodruff Arts Center Full timeWoodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners-Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art-there's a role for everyone at The Woodruff. Reports to: Manager, Patron Services FLSA: United States...
-
Members Services Representative
2 weeks ago
Atlanta, Georgia, United States Sonder Health Plans Full timeJob Description Job Description Full Job Description Job Type:Full-time Pay Range:$23.00 $25.00 per hour Job purpose This is an in-office position The Member Services Representative is responsible for assisting Members, Providers, and Health Plan staff by providing accurate answers to questions regarding the Health Plan in a timely and courteous manner....
-
Members Services Representative
1 month ago
Atlanta, United States Sonder Health Plans Full timeJob DescriptionJob DescriptionFull Job DescriptionJob Type: Full-timePay Range: $23.00 – $25.00 per hourJob purpose ***This is an in-office position***The Member Services Representative is responsible for assisting Members, Providers, and Health Plan staff by providing accurate answers to questions regarding the Health Plan in a timely and courteous...
-
Member Service Representative II
1 month ago
Atlanta, United States Atlanta Postal Credit Union Full timeJob DescriptionJob DescriptionSeeking 2+ years' previous experience in a financial institution (Credit Union or Bank) performing tasks related to opening member accounts and updating member data. This person will be responsible for mail correspondence and processing from existing and new members, and will meet with members on an as needed basis. 99% of...
-
Member Services Representative
4 days ago
Atlanta, Georgia, United States Georgia's Own Credit Union Full timeIf you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.Summary:A Member Services Representative is responsible for providing, via telephone contact, a wide variety of Credit Union services to members including...
-
Member Services Representative
3 weeks ago
Atlanta, United States Sonder Health Plans Full time**Full Job Description**: **Job Type**: Part-time **Pay**: $21.00 per hour **Job purpose **This is an in-office position** The Member Services Representative is responsible for assisting Members, Providers, and Health Plan staff by providing accurate answers to questions regarding the Health Plan in a timely and courteous manner. The Member Care...
-
Member Service Representative
2 weeks ago
Atlanta, Georgia, United States Navy Federal Credit Union Full timeOverviewTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....
-
Member Services Representative
3 weeks ago
Atlanta, United States Sonder Health Plans, Inc. Full timeFull Job Description Job Type: Part-time Pay: $21.00 per hour Job purpose ***This is an in-office position*** The Member Services Representative is responsible for assisting Members, Providers, and Health Plan staff by providing accurate answers to questions regarding the Health Plan in a timely and courteous manner. The Member Care Professional may also...
-
Member Services Representative
1 month ago
Atlanta, United States Sonder Health Plans Full timeJob DescriptionJob DescriptionFull Job DescriptionJob Type: Part-timePay: $21.00 per hourJob purpose ***This is an in-office position***The Member Services Representative is responsible for assisting Members, Providers, and Health Plan staff by providing accurate answers to questions regarding the Health Plan in a timely and courteous manner. The Member Care...
-
Member Services Representative
6 days ago
Atlanta, United States Sonder Health Plans, Inc. Full timeFull Job Description Job Type: Part-time Pay: $21.00 per hour Job purpose ***This is an in-office position*** The Member Services Representative is responsible for assisting Members, Providers, and Health Plan staff by providing accurate answers to questions regarding the Health Plan in a timely and courteous manner. The Member Care Professional may also...
-
Member Service Representative II
1 month ago
Atlanta, United States Atlanta Postal Credit Union Full timeJob DescriptionJob DescriptionGreat opportunity to join a FUN team doing meaningful work! Seeking 2+ years' previous experience with a credit union or bank as a Teller or in a platform-type role. 99% of the cost of employee healthcare covered by the company100% of the cost of dental and vision covered by the company401K match offered Culture focused on...
-
Member Services
2 weeks ago
Atlanta, Georgia, United States Planet Fitness Full timePlanet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. As we evolve and educate ourselves, we will...
-
Membership Service Representative
2 weeks ago
Atlanta, Georgia, United States YMCA Of Metro Atlanta Full timeMembership Service Representative page is loaded Membership Service Representative Apply locations Atlanta, GA The Villages at Carver Family YMCA time type Part time posted on Posted 30+ Days Ago job requisition id R As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is...
-
Member Services
1 month ago
Atlanta, United States Planet Fitness Full timeJob DescriptionJob DescriptionPlanet Fitness prides itself on creating a unique environment where anyone and we mean anyone can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. As we evolve and...
-
Customer Service Representative
2 weeks ago
Atlanta, United States Arrow Exterminators Full timeDiscover a rewarding career path with Arrow Exterminators, a leader in the pest control industry. We're more than just a company - we're a dedicated team committed to excellence and growth. If you possess a knack for problem-solving and a passion for customer satisfaction, we invite you to become part of our professional family as our new full-time Customer...
-
Customer Service Representative
1 month ago
Atlanta, United States Brenda Ward - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryPaid time offTraining & developmentHourly pay plus commission/bonusGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Health benefitsValuable career-building experienceROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team...
