Service Manager/Team Leader

4 weeks ago


Grand Rapids, United States ERG RESTAURANTS II LLC Full time
POSITION PURPOSE:

Toassist The Green Well service team with Servant Leadership to ensure the EssenceRestaurant Group"'s kindness principle is implemented. Accountable to be operationally"hands on" and to supervise all aspects of the service team.

GENERAL RESPONSIBILITIES:

Perform to established financialbudgets and goals- labor, shrink, profit, etc.

Assist The Green Well team to maintain budgetgoals for each quarter.

Understand and display profitable useof labor, food and beverage costs.

Accountable to attend team meets withleadership team.

Accountable for proper flow per guestarrival (seating coordinator interaction, drinks, server interaction, orderplacement, food preparation, food readiness, food served per standard, winddown, check arrival and departure per standard.) These key procedure needs to consider eachindividual guest; couples, singles, families or seniors.

Ensure operational standards aremaximized: Cleanliness, sanitation, table set-up, security, efficiency, shrinkmanagement, opening and closing of the restaurant.

Ensure proper guest dining ambiance:lighting, music, etc.

Assist with proper staffing needs forall service team positions

Assist with comprehensive new associatetraining and ongoing for current staff

Display a working knowledge of allrestaurant equipment: POS, alarm, lighting, bar and kitchen equipment.

Do you love working with the public? Do you love engaging with a team and leading by example? If you are an eager person willing to learn and grow with a company who leads with values, this might just be the job for you
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