Hospitality Service Support

2 months ago

Buford, United States Hooters of America Full time

Overview: The mission of Hooters is to “ Make People Happy ” and the

Hospitality Service Support

position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross-trained in three areas of responsibility. Performing the Host role:

Ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and alleviates Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Performing the To-Go role:

Taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role requires time management and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, packaging orders accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role:

Maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests’ perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner tasks. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company’s core values:

S how You Care,

E levate the Spirit,

R espect Everyone,

V alues Feedback, and

E xceeds Expectations. Responsibilities: Guest Happiness

Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service

Financial Management

Responsible Cash Handling

Brand Operating Standards

Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness

Other

Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees

Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computation Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.

#J-18808-Ljbffr

  • Event Service Specialist

    1 day ago

    Buford, Georgia, United States Walters Hospitality Full time

    Position OverviewWe are looking for dedicated and skilled Event Service Specialists to enhance our catering operations. In this role, you will be instrumental in delivering exceptional service during various events, ensuring that every guest has a remarkable experience. This position is well-suited for individuals who excel in dynamic, customer-oriented...

  • Event Service Specialist

    6 days ago

    Buford, Georgia, United States Walters Hospitality Full time

    Position OverviewWe are looking for dedicated and professional Event Service Specialists to enhance our catering operations. In this role, you will be instrumental in delivering exceptional service during various events, ensuring that every guest has a remarkable experience. This position is perfect for individuals who excel in dynamic environments and are...

  • Event Service Specialist

    6 days ago

    Buford, Georgia, United States Walters Hospitality Full time

    Position OverviewWe are looking for dedicated and professional Event Service Specialists to enhance our operations at Walters Hospitality. In this role, you will be instrumental in delivering exceptional service during various events, ensuring that every detail is attended to for our clients and their guests.Key Responsibilities:Prepare banquet settings by...

  • Event Service Specialist

    1 day ago

    Buford, Georgia, United States Walters Hospitality Full time

    Position OverviewWe are seeking dedicated and professional Event Service Specialists to enhance our catering operations. In this role, you will be essential in delivering exceptional service during various events, ensuring a memorable experience for all attendees. This position is perfect for individuals who excel in dynamic, customer-oriented settings and...

  • Event Service Specialist

    6 days ago

    Buford, Georgia, United States Walters Hospitality Full time

    Position OverviewWe are seeking dedicated and professional Event Service Specialists to enhance our catering operations. In this role, you will be instrumental in delivering exceptional service during various events, ensuring a memorable experience for all attendees. This position is well-suited for individuals who excel in dynamic, guest-oriented settings...

  • HVAC Field Service Specialist

    1 day ago

    Buford, Georgia, United States Service First Pros Full time

    Position OverviewService First Pros is a family-owned and rapidly expanding organization that values its employees and customers alike. We are seeking a dedicated HVAC Service Technician who is passionate about delivering exceptional service.This role is ideal for individuals who appreciate working in a supportive environment where the owner actively...

  • Regional Operations Executive

    6 days ago

    Buford, Georgia, United States Ascent Hospitality Full time

    Company Overview:Ascent Hospitality is a prominent player in the hospitality sector, boasting a diverse portfolio of hotels and a robust pipeline for future developments and acquisitions. Our core values prioritize people over numbers, fostering a culture that delivers memorable experiences for both our team members and guests.Position Summary:We are in...

  • General Manager

    2 months ago

    Buford, United States Monaco Hospitality Full time

    Company DescriptionMonaco Hospitality, located in Atlanta, GA, is a premier hotel development and management company dedicated to providing a memorable and luxurious experience for guests. With over 30 years of service in the Greater Atlanta area, Monaco Hospitality strives to be a world-class leader in the hospitality industry.Role DescriptionThis is a...

  • General Manager

    2 months ago

    Buford, United States Monaco Hospitality Full time

    Company DescriptionMonaco Hospitality, located in Atlanta, GA, is a premier hotel development and management company dedicated to providing a memorable and luxurious experience for guests. With over 30 years of service in the Greater Atlanta area, Monaco Hospitality strives to be a world-class leader in the hospitality industry.Role DescriptionThis is a...

  • Marketing/ IT Coordinator

    3 weeks ago

    Buford, United States Ascent Hospitality Full time

    Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So, we’re constantly looking for individuals who work well together...

  • Facilities Maintenance Technician

    7 days ago

    Buford, Georgia, United States McKibbon Hospitality Full time

    Position Overview:As a Facilities Maintenance Technician, you will play a crucial role in ensuring the seamless operation of both the interior and exterior facilities of our property. Key Responsibilities:1. Monitor and maintain the functionality of various systems within the hotel.2. Collaborate with management and engineering teams to communicate...

  • Marketing and IT Specialist

    6 days ago

    Buford, Georgia, United States Ascent Hospitality Full time

    Company Overview: Ascent Hospitality is a dynamic organization with a diverse portfolio of hotels and a robust pipeline of new developments. Our focus is on fostering a culture that prioritizes the experience of our Team Members and guests.Position Summary: We are in search of a highly organized and adaptable Marketing & IT Coordinator. This pivotal role...

  • Barista and Hospitality Associate

    6 days ago

    Buford, Georgia, United States Benchmark Lanier Islands Resort Full time

    Join Our Dynamic TeamAt Benchmark | Pyramid, we prioritize Work-Life Balance through comprehensive practices, policies, and programs designed to support our employees in achieving success both professionally and personally. Here are some of the exceptional benefits we provide:Access to Medical and Dental insurance for full-time employeesOpportunities for...

  • Facilities Maintenance Technician

    6 days ago

    Buford, Georgia, United States McKibbon Hospitality Full time

    What Defines a McKibbon Facilities Maintenance Technician? As a pivotal member of the property management team, the Facilities Maintenance Technician is responsible for ensuring the smooth operation of hotel facilities. The Facilities Maintenance Technician oversees various aspects of the hotel, including but not limited to plumbing, electrical systems,...

  • Client Service Coordinator

    3 months ago

    Buford, United States Banfield Pet Hospital Full time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...

  • Guest Services Coordinator

    7 days ago

    Buford, Georgia, United States Benchmark Lanier Islands Resort Full time

    Join Our Dynamic TeamAt Benchmark | Pyramid, we are dedicated to providing our team members with Work-Life Balance through various practices, policies, and programs designed to support success both professionally and personally. Here are some of the exceptional benefits we offer:Comprehensive Medical and Dental insurance options for full-time employeesAccess...

  • Grill Support

    1 month ago

    Buford, United States Andretti Indoor Karting & Games Full time

    Job DescriptionJob DescriptionAndretti Indoor Karting & Games is seeking a Grill Support to join the team at our Buford location$15 per hour!POSITION SUMMARYAn Andretti Grill Support staff attendant is responsible for anticipating guest needs and exceeding guest service expectations within our Andretti Grill, all while providing a fun and exciting...

  • Client Support Specialist

    6 days ago

    Buford, Georgia, United States Distinguished LLC Full time

    Distinguished Programs is a prominent national insurance Program Manager that offers specialized insurance solutions to brokers and agents with expertise in various sectors including Real Estate, Community Associations, Hospitality, Fine Art/Collectibles, Restaurants, Inland Marine, Executive Lines, and Construction Professionals & Environmental. We...

  • Case Support Worker

    1 month ago

    Buford, United States It Is Well Foster Care Inc Full time

    Job DescriptionJob DescriptionThe Case Support Worker will be responsible for the coordination of the service team on behalf of youth in Specialized Foster Care. The Case Support Worker function to guide and assist foster parents in bringing a therapeutic atmosphere in the home setting. The Case Support Worker serves as the internal manager and organizes the...

  • Client Support Specialist

    7 days ago

    Buford, Georgia, United States Comfort Control Inc Full time

    **Position Overview**Comfort Control Inc. is seeking a dedicated **full-time Client Support Specialist / Dispatcher** to provide exceptional assistance to our clients regarding their HVAC requirements. If you thrive in a **collaborative and encouraging atmosphere**, this role is designed for you. This position offers a **full-time schedule** with a...