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Customs Trade Coordinator

1 month ago

Tonawanda, United States FedEx Logistics Full time

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

A Customs Trade Coordinator provides impeccable customer service while:

  • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
  • Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
  • Adhere to all international importing and exporting regulations.
  • Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
  • Process agency brokerage shipments.
  • May handle remote filings
  • Ensure all government and organizational policies are followed.
Knowledge, Skills, and Abilities for success in this role include:
  • HS Diploma or GED required.
  • No industry experience required.
  • Minimum of 6 months work experience preferred.
  • Requires: Data entry/keyboard experience
  • Requires - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
  • Excellent communication skills, verbal and written.
  • Organizational skills.
  • Interpersonal skills.
  • Problem solving skills.
  • Handle high volume of time sensitive work.
  • Ability to work independently with minimum supervision
  • Ability to use multiple systems and reference material continually.
  • Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
  • Performs other or additional duties as assigned.


Paid industry training provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications: Shift: Monday - Friday 7am to 330pm EST. This role will be hybrid at the Tonwanda address listed in the job description with more in office requirements coming later.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $15.00 - $21.59

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.