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Patient Care Coordinator

3 months ago


Fullerton, United States United Dental Full time

Who We Are: United Dental Corporation is a leading dental organization dedicated to providing high-quality dental care to patients across the nation. With a network of dental clinics, our mission is to improve oral health and deliver exceptional patient experiences. We believe in a patient-centric approach and are committed to creating a positive and welcoming environment for all.Who You Are: As a Patient Care Coordinator at our Kid's Corner location in Fullerton, California, you will play a crucial role in ensuring the smooth and efficient operation of the dental clinic. You are a compassionate and detail-oriented individual who is passionate about delivering exceptional patient care. With strong organizational and interpersonal skills, you thrive in a fast-paced environment and enjoy working as part of a dedicated team.Requirements Welcome patients and provide a warm and friendly reception. Assist with patient check-in, including verifying personal and insurance information. Schedule appointments and follow-up visits, maximizing the efficiency of the dentist's schedule. Coordinate treatment plans, referrals, and necessary paperwork. Handle patient inquiries and provide accurate information regarding services, fees, and insurance coverage. Maintain patient records and ensure confidentiality. Collaborate with dental professionals and staff to ensure outstanding patient care. Stay updated on dental insurance policies and billing procedures. Assist with office administrative tasks as needed. What You'll Bring: Previous experience in a similar role in a dental setting required. Excellent interpersonal and communication skills, with a friendly and approachable demeanor. Attention to detail and exceptional organizational abilities. Proficiency in dental software and scheduling systems. Strong computer skills, including knowledge of Microsoft Office. Ability to multitask and work efficiently in a fast-paced environment. Knowledge of dental insurance policies and procedures is a plus. BenefitsWhat We Offer: Full Time Opportunity, Alternative Work Schedule, Monday through Thursday (must be able to work one Saturday a month). Up to $25 per hour. 401(k) and up to a 4% match. Medical, Dental, Vision and Paid Time Off, 7 paid holidays of you work more than 25 hours a week. Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services. Voluntary benefits like pet insurance, Life Lock and entertainment discounts. We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment. Continuing education opportunities. Alternative Schedule Monday: 7:30 am 6 pm, 1 hour lunch Tuesday: 7:30 am 6 pm, 1 hour lunch Wednesday: 9 am to 6 pm, 1 hour lunch Thursday: 9 am to 6 pm, 1 hour lunch Friday 8:30 am to 2 pm, no lunch - once a month Saturday 8:30 am to 2 pm, no lunch - once a month