Install/Service Coordinator

4 weeks ago

Kalamazoo, United States Aldevra Full time

Job Type

Full-time

Description

Position Title: Install/Service Coordinator

Reports to: National Product Sales Manager

Location: Kalamazoo, MI

Employment Status: Full-Time

FLSA Status: Exempt

Position Summary: We are seeking a dedicated Install/Service Coordinator to join our team. This role is pivotal in managing federal contracts for the installation and maintenance of equipment at federal facilities. The ideal candidate will have a strong background in project management, excellent communication skills, and experience in using software for contract management. We will provide training, but the ideal candidate will already align with our core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality).

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Coordinate and oversee all aspects of equipment installation and maintenance at federal facilities.
  • Ensure compliance with federal contract requirements and standards.
  • Use designated software to manage contracts, track project progress, schedule installations, and maintenance activities.
  • Liaise with federal agencies, contractors, and internal teams to ensure timely and efficient completion of projects.
  • Resolve any issues that arise during the installation and maintenance processes.
  • Prepare and maintain detailed reports on the status of contracts and projects.
  • Prepare estimates.
  • Monitor contract budgets and timelines to ensure projects are completed within allocated resources.
  • Travel may be required.
  • All other duties as assigned.
This position requires passing an extensive background check.

About Us

Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.

Recent accolades include:
  • Foodservice Equipment Reports 2024 Top Dealer
  • VETS Indexes 5-Star Employer for 2024 Employer Awards
  • Foodservice Equipment & Supplies magazine 2024 Distribution Giants list
  • Great Expectations Award for Outstanding Growth in 2023
  • Strata GPO Top 10 Dealer
  • RATIONAL 2024 Premium Partner Award
  • Great Place to Work®
  • 2024 Military Friendly® Employer Gold designation
  • 2023 HIRE Vets Medallion Award
  • ENERGY STAR® Partner
  • Department of Defense Military Spouse Employment Partnership Small Business Partner
  • Army Partnership for Your Success (PaYS) Partner #911
Learn more about us at aldevra.com.

Requirements

Qualifications:
  • Shall possess a Associate degree or in lieu of, have 2 years of related experience.
  • Proven experience as an installation coordinator, service coordinator, or similar role.
  • Proficiency in using project management and contract management software.
  • Strong communication and interpersonal skills to interact effectively with multiple stakeholders.
  • Ability to solve problems creatively and effectively under pressure.
  • Valid driver's license
  • Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
  • Excellent attention to detail; accurate data entry and written communication
  • Customer Focused and team-oriented work ethic
  • Able to multi-task efficiently and accurately, focusing on quality
Veterans and Military Spouses are encouraged to apply.

We offer you a generous benefits package including:
  • Medical, Dental and Vision
  • Short Term and Long-Term Disability
  • Life Insurance
  • Paid Time Off
  • Employee 401(k) with company match
  • Professional Team Environment

Aldevra is an equal opportunity, E-Verify employer, drug free workplace, and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.

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