Patient Care Coordinator

3 months ago


Schaumburg, United States Hanger Full time

Why Us?:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?:

In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency, and customer service.

Your Impact:
  • Responsible for patient appointment scheduling
  • Obtaining insurance authorization
  • Creation of new patient charts and maintenance of patient records
  • Scanning and filing patient documents and ensuring complete and accurate information
  • Managing incoming phone calls
  • Providing financial counseling for patients and posting over the counter (OTC) payments
  • Daily document research on an electronic health/medical record system
Minimum Qualifications:
  • High school diploma or GED required.
  • Requires less than 1 year of customer service, administration or related experience.
  • A valid drivers license and driving record within the standards outlined within Hangers Motor Vehicle Safety Policy and Procedures.
Additional Success Factors:

Knowledge and Skill:

  • Strong interpersonal, oral (including telephone) and written communication skills, including the ability to follow written and verbal directions. While performing this client facing position, working with a diverse population in multicultural settings, there will large amounts of communication (oral and written) including but not limited to clinicians, patients, physicians, physicians office representatives, other staff members (field associates, managers, directors) and/or business representatives.
  • Ability to work with physically challenged individuals.
  • Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues.
  • Proficient computer skills including Windows based office technologies (ex. Word, Excel, PowerPoint), e-mail and automated billing systems.
  • Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc.
  • Excellent organizational skills and the ability to manage multiple tasks (ex. multitasking) with a high degree of detail orientation while working in a fast paced environment.
  • Proficiency with basic math and accounting skills.
  • Ability to key 40 words per minute with accuracy preferred.


Our Investment in You:
  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hangers BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HPO



  • Schaumburg, Illinois, United States Oramax Oral-Maxillofacial & Implant Specialists Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly motivated and organized Patient Care Coordinator to join our team at Oramax Oral-Maxillofacial & Implant Specialists. As a Patient Care Coordinator, you will be the primary point of contact for patients, providing exceptional customer service and ensuring a smooth experience from initial contact to...


  • Schaumburg, Illinois, United States Oramax Oral-Maxillofacial & Implant Specialists Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly motivated and organized Patient Care Coordinator to join our team at Oramax Oral-Maxillofacial & Implant Specialists. As a Patient Care Coordinator, you will be the primary point of contact for patients, responsible for providing exceptional customer service and ensuring a smooth experience for our...


  • Schaumburg, Illinois, United States Oramax Oral-Maxillofacial & Implant Specialists Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly motivated and organized Patient Care Coordinator to join our team at Oramax Oral-Maxillofacial & Implant Specialists. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Job Responsibilities:Greet...


  • Schaumburg, Illinois, United States Oramax Oral-Maxillofacial & Implant Specialists Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly motivated and organized Patient Care Coordinator to join our team at Oramax Oral-Maxillofacial & Implant Specialists. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key...


  • Schaumburg, Illinois, United States Oramax Oral-Maxillofacial & Implant Specialists Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly motivated and organized Patient Care Coordinator to join our team at Oramax Oral-Maxillofacial & Implant Specialists. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key...


  • Schaumburg, United States Oramax Oral-Maxillofacial & Implant Specialists Full time

    Job DescriptionJob DescriptionPatient Care CoordinatorUpscale Oral Surgery office is looking for a bright, motivated and talented Patient Care Coordinator. This person is the primary point of contact and communication for patients, therefor, plays a key role in our practice.This is a customer service/ patient care position so a positive attitude is a must....


  • Schaumburg, Illinois, United States Oramax Oral-Maxillofacial & Implant Specialists Full time

    Job OverviewHealthcare Patient Services CoordinatorOramax Oral-Maxillofacial & Implant Specialists is seeking a dedicated and enthusiastic Healthcare Patient Services Coordinator. This individual will serve as the main liaison for patients, playing a crucial role in our practice's operations.This position emphasizes exceptional customer service and patient...


  • Schaumburg, Illinois, United States NorthShore University HealthSystem Full time

    Care Coordinator RN Job Description **Job Summary:** We are seeking a skilled RN Care Coordinator to join our team at Northwest Community Hospital in Kildeer, IL. As a Care Coordinator RN, you will play a vital role in providing exceptional patient care and ensuring seamless transitions between healthcare services. **Responsibilities:** * Provide...


  • Schaumburg, Illinois, United States DentalWorks Full time

    Not finding what you're looking for or not ready to make the leap quite yet?Consider exploring our career opportunities to be the first to know about upcoming openings.We're always looking for talented individuals to join our team at DentalWorks.Key Responsibilities:Provide exceptional patient care and support to our orthodontic patients.Collaborate with our...


  • Schaumburg, Illinois, United States Webster Dental Management Full time

    Job Title: Patient Services RepresentativeAt Webster Dental Management, we are committed to delivering exceptional patient service. As a Patient Services Representative, you will play a vital role in ensuring our patients receive the highest level of care and attention.Key Responsibilities:Provide exceptional customer service to patients and guestsManage...


  • Schaumburg, Illinois, United States Balance Health Full time

    About UsWeil Foot & Ankle Institute is a leading provider of innovative foot and ankle care, with a mission to improve the quality of life for patients in a patient-focused environment.Job SummaryWe are seeking a Patient Services Representative to join our team. The successful candidate will be responsible for greeting and checking in patients, scheduling...


  • Schaumburg, Illinois, United States Balance Health Full time

    Job Title: Patient Services RepresentativeWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Balance Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Greet...


  • Schaumburg, Illinois, United States Womens HealthFirst LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Women's HealthFirst LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesGreet patients and direct them through the...


  • Schaumburg, Illinois, United States Ascension Full time

    About UsAt Ascension Living, we're dedicated to providing exceptional care and services to our residents. Our beautiful community offers a unique blend of city comforts and cultural opportunities, making it the perfect place to call home.Job SummaryWe're seeking a skilled Patient Care Technician to join our team. As a Patient Care Technician, you'll play a...


  • Schaumburg, Illinois, United States DaVita Inc. Full time

    About DaVita Inc.DaVita Inc. is a leading provider of dialysis services, dedicated to improving the lives of patients with end-stage renal disease. Our mission is to be the provider, partner, and employer of choice.Job SummaryWe are seeking a Patient Care Technician to join our team. As a PCT, you will play a vital role in providing direct patient care,...


  • Schaumburg, United States Davita, Inc. Full time

    Davita, Inc. - 1156 S. Roselle Road [Nursing Assistant / Health Aide] As a Patient Care Technician at Davita, Inc., you'll: Monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup; Provide direct one-on-one patient care for a safe, comfortable and hygienic...


  • Schaumburg, Illinois, United States DaVita Full time

    About DaVitaDaVita is a leading provider of dialysis services, dedicated to improving the lives of patients with kidney disease. Our mission is to be the provider, partner, and employer of choice.Job SummaryWe are seeking a Patient Care Technician to join our team. As a PCT, you will play a vital role in providing direct patient care, working under the...


  • Schaumburg, Illinois, United States DaVita Full time

    Join DaVita as a Patient Care TechnicianDaVita is seeking a Patient Care Technician to provide exceptional care to patients with end-stage renal disease. As a PCT, you will work under the supervision of a registered nurse to deliver safe, comfortable, and hygienic dialysis treatment. Your primary responsibility will be to provide direct patient care,...


  • Schaumburg, United States Webster Dental Management Full time

    Job Type Full-timeDescriptionWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in River North Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...


  • Schaumburg, United States Webster Dental Management Full time

    Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...