Customer Success Manager

Career Overview:As a Research Analyst for Customer Success, you will play a critical role in helping us understand the needs and behaviors of our customers. You will conduct research to identify opportunities for improvement and develop strategies to address these gaps. This role requires a strong background in research, with a minimum of 5 years of...

Title: Customer Success Manager Reports to: Director of Customer Success About the Company: Sourcemap is the leading provider of supply chain mapping, traceability, and transparency software. Our clients include category-leading global brands, manufacturers and suppliers across the food & agriculture, fashion, beauty, manufacturing and electronics...

Description What you'll be doing:Manage a portfolio of customers, with a focus on developing and executing strategic success plans, aligning ActiveFence's solutions with their business objectives and goals. Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value...

The Role At Apploi, our Customer Success team is passionate about enabling positive experiences and helping customers get the very best value from our platform. Partnering with customers to ensure success for all, Apploi strives to deliver customizable recruiting solutions that fit every hiring process on a platform made for humans, by humans. We are...

Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content, unlocking creativity through image recognition, automated versioning, and approval workflows. Air launched in March 2021 and is backed by world-class venture capital firms...

About the Company Tabs is an AI-powered accounts receivable platform for B2B businesses. Using the power of AI, Tabs is able to understand and extract elements from even the most complex B2B contracts and then power an automated AR process from contract-to-cash. Growing B2B businesses use Tabs to improve cash flows, streamline operations, and increase...

Job Description: As a Customer Success Manager at Northbeam, you will play a critical role in facilitating and coordinating support for Northbeam's enterprise customer base to improve retention and minimize customer churn. You will own a book of business and work closely with the Media Strategy team to ensure the Northbeam product is delivering outstanding...

About Tennr: When you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor's handwriting!) notes, in thousands of different formats. The problem is so complex that...

Job Description Residential HVAC drives 10% of all energy use, and Conduit Tech aims to make that energy significantly more efficient. We build innovative software for HVAC contractors to enable comfortable, efficient, and sustainable homes for every homeowner. We're working with 400+ SMB and Enterprise HVAC companies, generating exciting product growth and...

About Us At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VCs led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more. We are committed to delivering...

Company Description MicroStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends-we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better...

Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on...

Company Description BOND: is a private matchmaking club based in New York, NY, that introduces like-minded members for dating and relationships. The club focuses on curated individual introductions to connect Manhattan's engaging singles, emphasizing selectivity and quality partnerships. Role Description This is a full-time hybrid role for a Customer...

Company Description BOND: is a private matchmaking club based in New York, NY, that introduces like-minded members for dating and relationships. The club focuses on curated individual introductions to connect Manhattan's engaging singles, emphasizing selectivity and quality partnerships. Role Description This is a full-time hybrid role for a Customer Success...

MagniFind is excited to partner with a leading AI-driven growth platform in the search for a Customer Success Manager to drive client success and retention. YOUR BACKGROUND: 3+ years in customer success or account management within SaaS or marketing technology. Proven experience managing digital ad campaigns with expertise in Google and Meta platforms....

About UsAt AirPay, we are on a mission to improve the consumer experience for dental patients.We are growing rapidly, partnering with top dental provider groups and insurance carriers.Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more. We are committed to delivering...

About Dreamdata Dreamdata is the industry leader in B2B marketing attribution, optimization and automation. Founded by ex-Trustpilot (TRST:LSE) product and engineering leaders starting in 2019 after building the platform internally, Dreamdata is now taking on the complex world of B2B marketing by storm by helping marketing leaders optimize and connect their...

Company Description MedPut is an innovative SaaS based employee benefit program that provides interest-free financing and bill negotiation services for any out-of-pocket healthcare expenses. MedPut is growing rapidly and our customers' success is at the core of everything we do. We are looking for a results-driven Customer Success Manager who is ready to...

MagniFind is excited to partner with a leading AI-driven growth platform in the search for a Customer Success Manager to drive client success and retention.YOUR BACKGROUND:3+ years in customer success or account management within SaaS or marketing technology.Proven experience managing digital ad campaigns with expertise in Google and Meta platforms.Strong...

Customer Success Manager - CreditSights Fitch Solutions is currently seeking a Customer Success Manager - CreditSights, based out of our New York City office. As a trusted partner, a Customer Success Manager (CSM) will expertly blend relationship management, training and education with in-depth functional and product knowledge to foster client loyalty and...