Shift Lead

2 weeks ago

Boston, United States Läderach North America Full time

A Läderach PT Shift Lead is a brand champion who is passionate about providing a wonderful overall in-store experience. The ideal Shift Lead exudes strong leadership traits and aims to build a career in retail management.

General Duties Include: • Delivering an outstanding customer experience, as well as a similar environment for the in-house team • Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects • Leading various in-store tasks during each shift, exemplifying the store and brand standards • Helping ensure the movement on the sales floor is flowing effectively • Helping ensure product merchandising is done accurately • Helping to lead the follow-through of all food safety protocols • Targeting sales objectives and helping to achieve store compliance and loss prevention standards • Participating in team meetings to discuss goals, progress and topics in need of improvement • Other role-related duties as assigned by the Store Manager

Desired Qualifications Include: • At least 2 years of experience in premium retail or similar fast-paced, customer-minded environment (preferably within the food industry), with increasing levels of responsibility • Equipped with strong interpersonal skills and able to communicate effectively • Reliable and flexible with scheduling (including the availability to work extended hours, weekends and holidays based on store needs) • Quality-minded with keen attention to detail • Passionate about chocolate

Compensation Include: Competitive hourly rate $21-$22 (DOE) Läderach Products Discount

50% Annual Bonus Premium Holiday Pay Coaching and training Employee Assistance Program Additional discounts and perks

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