Guest Care Specialist

2 months ago

Barnstable, United States Monro Muffler Brake Full time

Mr Tire is a leader in the automotive maintenance and repair services industry. We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work performed on their cars is done right the first time, every time. Founded in 1957 in Rochester, New York, we now have over 1,300 company-owned locations servicing over four million cars each year in the US in 28 eastern and mid-western states. Mr Tire offers our guests a wide range of tire choices and repair services, such as exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning, and scheduled maintenance services under several leading brands. We are a publicly traded company and a top performer on the NASDAQ both in our results and our return to our investors. Job Description

The Guest Care Specialist role is full time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. Guest Care Specialists must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit. Responsibilities: Successfully complete Mr. Tire's training program to enable Guest Care Specialist to execute the Mr. Tireselling process. First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Mr. Tireselling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions. Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering. This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Able to understand and effectively communicate all products and services Mr. Tireoffers to customers. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Maintain an organized and neat customer waiting area. Other duties as assigned. Qualifications

Qualifications: High school diploma or equivalent required. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) One (1) year of sales experience needed. Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers. Strong problem-solving skills. Profile Summary: Possess a strong focus on providing excellent customer service. Must be able to communicate clearly and professionally, both verbally and in writing. Must be able to develop a good understanding of the products or services being offered to guests. Possess basic sales skills. Must be able to think critically and find effective solutions to address customer concerns or resolve issues. Able to effectively manage time and can handle multiple priorities or various tasks at one time. Able to collaborate with others, work well with teammates, provide support when needed. Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enter and locate information on computer. Safely operates a motor vehicle. Additional Information

Paid vacation and holidaysfor Full Time teammates 401k Healthcare, Vision, and Dental for Full time teammates This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs. Your next Destination At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammatesreceive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#J-18808-Ljbffr

  • Beverage Service Specialist

    1 week ago

    Barnstable, Massachusetts, United States Target Full time

    Location: Various locations available.ABOUT TARGETAs a leading retailer in the industry, Target is committed to providing an exceptional shopping experience for all families. We pride ourselves on our strong community involvement and our dedication to fostering a positive work environment.ABOUT FOOD & BEVERAGEThe Food & Beverage team plays a crucial role in...

  • Espresso Bar Expert

    1 week ago

    Barnstable, Massachusetts, United States Target Full time

    Location: Various locations across the United StatesABOUT TARGETAs a prominent Fortune 50 organization with a vast team of over 350,000 members globally, Target stands as a distinguished brand and a leading retailer in America.Joining Target offers the chance to assist families in experiencing the joy of everyday life. Caring for our communities is integral...

  • Marketing & Sales Specialist

    7 days ago

    Barnstable, United States OpenCape Corporation Full time

    OpenCape is seeking a full-time Marketing and Sales Specialist who is not only a social media expert but also has a strong flair for sales. In this newly created role, you will play a pivotal part in OpenCape?s growth by helping us onboard Main Street small businesses and enterprise customers. This is an exceptional opportunity to work closely with senior...

  • Marketing & Sales Specialist

    1 week ago

    Barnstable, United States OpenCape Corporation Full time

    OpenCape is seeking a full-time Marketing and Sales Specialist who is not only a social media expert but also has a strong flair for sales. In this newly created role, you will play a pivotal part in OpenCape?s growth by helping us onboard Main Street small businesses and enterprise customers. This is an exceptional opportunity to work closely with senior...

  • Travel Nurse

    4 weeks ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Hyannis, MA. Shift: Inquire Start Date: 10/28/2024 Duration: 13 weeks Travel ICU RN | Hyannis, MA Travel Nursing: Intensive Care Unit HyannisLocation:         HyannisStart Date:       10/28/2024Shift Details:   12H Nights (7:00...

  • Culinary Service Specialist

    1 week ago

    West Barnstable, Massachusetts, United States Global Partners Full time

    Job Overview:Global Partners is seeking a dedicated Food Service Associate to join our dynamic team at D'Angelos, a well-known chain of sandwich shops throughout New England. This role is essential in delivering exceptional food experiences to our valued guests.Key Responsibilities:As a Cashier:Provide a warm and welcoming greeting to every guest, ensuring...

  • Culinary Service Specialist

    1 week ago

    West Barnstable, Massachusetts, United States Global Partners Full time

    Job Overview:Global Partners is seeking a dedicated Food Service Associate to join our dynamic team at D'Angelos, a renowned chain of sandwich shops across New England. This role is essential in delivering exceptional food experiences to our guests.Key Responsibilities:As a Cashier:Your primary duty is to ensure every guest feels valued by greeting them...

  • Travel Nurse RN Home Health Specialist

    2 days ago

    Barnstable, Massachusetts, United States CoreMedical Group Full time

    Job SummaryCoreMedical Group is seeking a skilled Travel Nurse RN Home Health professional to join our team. As a travel nurse, you will provide high-quality patient care in a home health setting.Key ResponsibilitiesDeliver comprehensive nursing care to patients in their homesAssess patient needs and develop individualized care plansCollaborate with...

  • RN Case Manager

    54 minutes ago

    Barnstable, Massachusetts, United States Continuum Hospice Full time

    Job Summary:Continuum Hospice is seeking a skilled Registered Nurse to join our team as a Case Manager. As a key member of our interdisciplinary team, you will be responsible for providing high-quality, patient-centered care to individuals and their families in need of end-of-life support.Responsibilities:Assess and Coordinate Care: Conduct thorough...

  • Travel Nurse

    3 months ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in Hyannis, MA. Shift: Inquire Start Date: 06/24/2024 Duration: 13 weeks Pay: $2704.05 / Week Travel Home Health RN | Hyannis, MA Travel Long Term Care: Home Health HyannisLocation:         HyannisStart Date:       6/24/2024Shift...

  • Travel Vascular Technologist

    4 weeks ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced Vascular Technologist for an exciting Travel Allied job in Hyannis, MA. Shift: Inquire Start Date: 08/26/2024 Duration: 13 weeks Pay: $2450.9 / Week Travel Vascular Tech | Hyannis, MA Travel Radiology: Vascular Ultrasound HyannisLocation:         HyannisStart Date:       8/26/2024Shift Details:   8H Days...

  • Travel X-Ray Technician

    1 month ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced X-Ray Technician for an exciting Travel Allied job in Hyannis, MA. Shift: Inquire Start Date: 08/26/2024 Duration: 13 weeks Pay: $2287.27 / Week Travel X-Ray Tech | Hyannis, MA Travel Radiology: Imaging HyannisLocation:         HyannisStart Date:       8/26/2024Shift Details:   8H Days (12:00 AM-12:00...

  • Travel Nurse

    3 months ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Hyannis, MA. Shift: Inquire Start Date: 06/24/2024 Duration: 13 weeks Pay: $2339.92 / Week Travel Telemetry RN | Hyannis, MA Travel Nursing: Telemetry HyannisLocation:         HyannisStart Date:       6/24/2024Shift Details:   12H Nights...

  • Travel Nurse

    2 months ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Hyannis, MA. Shift: Inquire Start Date: 07/29/2024 Duration: 13 weeks Pay: $2356.76 / Week Travel ER RN | Hyannis, MA Travel Nursing: Emergency Department HyannisLocation:         HyannisStart Date:       7/29/2024Shift Details:   12H...

  • Travel Physical Therapist

    2 months ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced Physical Therapist for an exciting Travel Allied job in Hyannis, MA. Shift: Inquire Start Date: 07/29/2024 Duration: 13 weeks Pay: $2195.82 / Week Travel Physical Therapist | Hyannis, MA Travel Rehab: Physical Therapy HyannisLocation:         HyannisStart Date:       7/29/2024Shift Details:   10H Days...

  • Travel Nurse

    3 months ago

    Barnstable, United States Triage Full time

    Triage is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Hyannis, MA. Shift: Inquire Start Date: 06/24/2024 Duration: 13 weeks Pay: $2707.16 / Week Travel Labor & Delivery RN | Hyannis, MA Travel Nursing: Labor and Delivery HyannisLocation:         HyannisStart Date:       6/24/2024Shift...

  • Medical Assistant

    7 days ago

    Barnstable, United States One Medical Full time

    About UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Health Coach

    4 days ago

    Barnstable, United States One Medical Full time

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Teller

    2 weeks ago

    Barnstable, United States Citizens Full time

    DescriptionSalary Range: $18.70 - 23.50/ hourAs a Citizens Teller - YOU make a real difference for our customers and the branch team.   What you'll doYou’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing...

  • Cook - Full Time

    3 months ago

    West Barnstable, United States Maplewood Brewster LLC Full time

    Cook Want to know what makes our employees eager about going to work every day? The people we serve. Being apart of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life. Maplewood...