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Patient Care Coordinator

4 months ago


Auburn, United States Sonova AG Full time

Puget Sound Hearing, part of Alpaca AudiologyLocation: Auburn, WA1833 Auburn Way N #M, Auburn, WA 98002Currently pays: $20.00-21.50 an hour + Sales Incentive ProgramHours: Monday-Wednesday 8:30am-5:00pmAre you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?A day in the life of a Patient Care Coordinator involves:•Providing exceptional customer service in person, over the phone and by email•Scheduling appointments and organizing files for the clinic's Hearing Care Professionals•Managing and maintaining client accounts while building relationships•Working with insurance companies to ensure successful private & third-party billing •Assist with cleanings and minor in-clinic device repairs - don't worry, training providedWhat you get in return:•Medical, Dental & Vision Coverage•401K with a Company Match •Legal Shield and Identity Theft Protection •FREE hearing aids to all employees and discounts for qualified family members•8 paid holidays and 1 floating holiday annually•Eligible for monthly bonus•Growth and development opportunitiesWe'd love to hear from you if:•You possess strong communication and customer service skills•You enjoy making outbound calls to ensure our patients stay on their hearing journey•Your aligned with our value of helping others•You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledgeDon't think you meet the criteria?•If you're willing to go all in and learn, we'd still love to hear from you •Apply today, we look forward to reviewing your application#INDPCCSonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.