Patient Service Representative, Full Time

2 weeks ago


Boston, United States nebhcareers.org Full time

Job Details **Patient Service Representative, Full Time**

SHARE THIS AddThis Sharing Buttons **Category**: Administrative

**Department**: Pre-Admission Screening Unit (PASU) - 824100

**Position Type:** Regular

**Shift:** Day Shift

**Hours Per Week:** Full time 40 hours per week

**FT/PT/PD:** Regular

**Location:** New England Baptist Hospital, 125 Parker Hill Ave, Boston, MA 02120

Patient Service Representative working Monday through Friday: fulfills reception duties, greets and directs patients and family, answers phones, communicates with physician offices, pages consults, order entry of all xrays and ultrasounds for diagnostic testing, creates daily charts with corresponding orders and paperwork, assists with high risk chart review and follow up, filing of patient orders, notes EKGs etc from surgeon offices and pre-admission screening testing and consultations, and follow up including cancelling no show patients and adding extra patients to schedule. Communicates with all departments interfacing with Pre-admission Screening.

Principal responsibilities:

* Maintains medical record for preoperative patients.

* Prepares and maintains a supply of chart set-ups.

* Accurately and effectively utilizes order communication .

* Maintains patient documentation and properly filing into apprpriate record.

* Accurately collects and records data for QI initiatives.

* Prepares and forwards all transfer charts, forms, and other patient information.

* Requests, obtains and maintains patient records.

* Obtains results from diagnostic testing and notifies Nurse Practitioner.

* Notifies and/or schedules patient appointments with physicians for preoperative consults.

* Obtains and maintains file of physician orders.

* Maintains communication with OR Scheduling secretary regarding patient appointments.

* Maintains communication with off-site NEBOCC.

* Checks OR schedule 24-48 hours preoperatively to verify patients pre-screening visit.

Job Requirements:

High school diploma or equivalent

Proficiency with computers and medical terminology preferred but not required

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