![TEKsystems](https://media.trabajo.org/img/noimg.jpg)
Patient Service Representative
4 weeks ago
Description:
• Maintains professionally written, accurate and detailed documentation of all phone calls/requests received using a complex call tracking software. • Answers and replies to a large volume of telephone calls and internet queries from internal and external customers of the Medical Center, utilizing and adhering to department scripts and guidelines for triaging calls/requests. • Maintains knowledge of multiple systems for completing work, including CCC scheduling, NEHEN, POE and OMR, outside records, CPI tools, work flow tools (Salesforce). • Seeks knowledge of BIDMC's physician services proactively (new providers, procedures, etc.) via marketing communications, the hospital website and department meetings. Researches callers' requests and shares new information with team. Ensures callers' needs are met by following every request through to completion. • Facilitates multiple specialty appointments for patients in coordination with department schedulers and requesting physicians/providers. • Promotes other BIDMC services and programs when appropriate.
Skills:
call center, patient service, Customer service
Top Skills Details:
call center,patient service
Additional Skills & Qualifications:
• Associate's degree required. Bachelor's degree preferred • One year in a hospital or medical practice setting
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
We have other current jobs related to this field that you can find below
-
Patient Services Representative
1 week ago
Boston, United States Harvard University Full timeThe Patient Services Representative interacts extensively in-person, via telephone, and through email with patients, colleagues, the public, healthcare providers, and other Harvard Dental Center personnel. As a first point of contact, the position re Patient Services, Representative, Customer Service, Patient, Healthcare, Education
-
Patient Service Representative
1 month ago
Boston, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
1 month ago
Boston, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
3 weeks ago
Boston, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
3 weeks ago
Boston, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
4 weeks ago
Boston, United States Brigham and Women's Hospital Full timeJob Description - Patient Service Representative (3285247) Patient Service Rep Needed at Spaulding Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration,...
-
Patient Service Representative
3 weeks ago
Boston, Massachusetts, United States Integrated Dermatology of Newton-Brighton Full timeJob DescriptionOur busy dermatology practice is seeking a patient service representative to join our team This position should be flexible to fit the dynamic needs of the clinic on a daily basis.Duties:Patient scheduling, reminder calls, and follow-up appointment schedulingChecking patients in, verifying insurance, as well as updating patient demographics in...
-
Patient Service Representative
4 weeks ago
Boston, Massachusetts, United States Integrated Dermatology of Newton-Brighton Full timeJob DescriptionOur busy dermatology practice is seeking a patient service representative to join our team This position should be flexible to fit the dynamic needs of the clinic on a daily basis.Duties:Patient scheduling, reminder calls, and follow-up appointment schedulingChecking patients in, verifying insurance, as well as updating patient demographics in...
-
Patient Service Representative
3 weeks ago
Boston, United States Integrated Dermatology Full timeCompany Description Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists. Job...
-
Patient Service Representative, Pasu
3 weeks ago
Boston, United States New England Baptist Hospital Full time**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** **Job Type**: Regular **Scheduled Hours**: 40 **Work Shift**: Day (United States of America) Patient Service Representative, Per Diem, PASU Patient Service Representative working Monday through Friday: fulfills reception duties,...
-
Patient Service Representative, Full Time
3 weeks ago
Boston, United States nebhcareers.org Full timeJob Details **Patient Service Representative, Full Time** SHARE THIS AddThis Sharing Buttons **Category**: Administrative **Department**: Pre-Admission Screening Unit (PASU) - 824100 **Position Type:** Regular **Shift:** Day Shift **Hours Per Week:** Full time 40 hours per week **FT/PT/PD:** Regular **Location:** New England Baptist Hospital, 125...
-
Patient Service Representative
1 week ago
Boston, United States nebhcareers.org Full timeJob Details **Patient Service Representative** SHARE THIS AddThis Sharing Buttons **Category**: Administrative **Department**: Office of Dr. Talmo - 765150 **Position Type:** Regular **Shift:** Day Shift **Hours Per Week:** Part time 24 hours per week **FT/PT/PD:** Regular **Location:** New England Baptist Hospital, 125 Parker Hill Ave, Boston, MA...
-
Patient Service Representative Ii
4 weeks ago
Boston, United States Atrius Health Full time**Patient Service Representative II - Boston - FT - Remote (MA residents only)** - (122846) Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers,...
-
Patient Service Representative Ii
5 hours ago
Boston, United States Atrius Health Full time**Patient Service Representative II - Boston - FT - Remote (MA residents only)** - (122846) Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers,...
-
Patient Service Representative
4 days ago
Boston, United States Salus University And Salus University Health Full timePatient Service Representative - Full Time Salus University, founded as the Pennsylvania College of Optometry in 1919, today is a diversified, globally recognized professional academic center of learning that offers a wide range of degree programs in the professions of Optometry, Audiology, Physician Assistant, Public Health, Education and Rehabilitation for...
-
Float - Patient Service Representative - Nebma
3 weeks ago
Boston, United States New England Baptist Hospital Full time**Job Type**:Regular **Time Type**:Full time **Work Shift**:Day (United States of America) **FLSA Status**:Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** Patient Service Representative plans, oversees & organizes daily operations in busy Multi-Specialty practice. This...
-
Entry Level Patient Service Representative
7 days ago
Boston, Massachusetts, United States Mass General Brigham Full timeEntry Level Patient Service Representative - Brighton Description Primary Location: Spaulding Outpatient Center, 20 Guest Street, Brighton, MA Shift : Monday - Friday (40 Schedule : Variable Bonus : $1000 Sign On Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including...
-
Patient Service Representative
4 days ago
Boston, United States Complete Staffing Solutions Full timeJob Description Job Description Patient Service Representative Type: Temp- Hire Hours : M-F between the hours of 7:15am and 5:30pm (will not go over 40 HPW but need to be flexible within these hours) Responsibilities : Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills. Act as a super user for...
-
Patient Service Representative
2 weeks ago
Boston, United States Complete Staffing Solutions Full timeJob DescriptionJob DescriptionPatient Service Representative Type: Temp- HireHours: M-F between the hours of 7:15am and 5:30pm (will not go over 40 HPW but need to be flexible within these hours)Responsibilities:Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.Act as a super user for scheduling,...
-
Patient Service Representative
4 weeks ago
Boston, United States nebhcareers.org Full timeJob Details **Patient Service Representative** SHARE THIS **Category**: Administrative **Department**: Dr. Diaz Collado - 765390 **Position Type:** Regular **Shift:** Day Shift **Hours Per Week:** Full time 40 hours per week **FT/PT/PD:** Regular **Location:** New England Baptist Hospital, 125 Parker Hill Ave, Boston, MA 02120 Administrative support to busy...