Principal Infrastructure Analyst

2 weeks ago

North Las Vegas, United States VISX Corporation Full time

Job Description

Job Description Provide support with the installation, operation, builds and maintenance of the Network Infrastructure Equipment, Software, Hardware, Video Teleconference, Audio Visual and NextGeneration Kits. Provide Tier I/II support to Data Center environments including site recoverability of the primary data center. Assume ownership of complete lifecycle of infrastructure systems including but not restricted to input to assessment of design, builds, post installation support, and deployments. Learn and comply with validation requirements, standard-operating procedures (SOP), and change control maintenance for product life cycle. Document adjustments made to hardware and software as well as provide documentation for new systems as needed. Maintain system performance to industry standards. Generates/Reviews Engineering Change Requests (ECR) for acquisitions and integration of network related equipment and software. Responsible for supporting ECN programs and projects. Learn technical procedures for data collection and measurement. Travel as part of an installation or restoration team when directed and participate as a deployed member of the National Emergency Response Groups when required. Support National Emergency Response group’s emergency response drills, exercises and real-world events through on-call availability and travel via commercial and military aircraft when required. Reviews and prepares procedures, documentation, and activity reports. Promote project management best practices and continuous improvement. Work with specific task direction and supervision from ECN Senior technical staff and management. Provide Tier III support to Data Center environments including site recoverability of the primary data center. Participate in the project management lifecycle for development and designs of complex network-centric solutions to meet mission demands for the Emergency Communications Network (ECN) Program at the Remote Sensing Laboratory – Nellis. Lead the integration and planning of network-centric hardware/software additions, modifications, and recovery; to include budgeting, schedules, proposals, and monitors progress. Develop technical procedures for data collection and measurement. Set guidelines and service levels for network performance and capacity and reviews and directs monitoring activities. Work independently and prioritize work schedule for that department. Mentor other team members and assists management with their training plans and skills assessments/matrix. May ensure appropriate training, tools, hardware, and software are available. May participate in management meetings to help define goals/strategies and to resolve problems. May establish working relationships with client and vendor organizations. May represent the company when in contact with client, outside businesses, and governmental and military agencies. Perform other duties assigned by Management. Bachelor’s degree in a computer related field or equivalent training and experience with at least 8 years of related experience. Desired working knowledge of: Red Hat Enterprise Linux, HPE server infrastructure, VMWare ESXI, Microsoft Configuration Manager, Microsoft ADFS, SQL Administration, SecureID- RSA, Tenable Security Center, Tenable Nessus, Symantec DLP. Bonus working knowledge of: Forescout, Crowdstrike, BMC Footprints, Carbon Black, Cohesity, SecureID- RSA, Microsoft Certificate Authority, Verasec:CMS, Cisco Meeting Server, Cisco TelePresence Management Suite, Juvare WebEOC, Wasp Asset Manager, Ivanti Security Controls. Experience in communication or related disciple in telephony or communications. Microsoft Windows to include system architecture, configuration, file system structures and system management techniques. Must have working technical knowledge of Microsoft Windows environment including Microsoft Exchange Server, Microsoft Active Directory, Windows 2016-2021 Server, Windows 10 and Microsoft Office Suite. Perform within change control and ticketing system environment. Working knowledge of data entry, computerized maintenance management systems, call center or network operations center, or IT service management systems. Must possess excellent oral and written communication skills with proficiency in composition, proofreading, grammar, spelling and punctuation. Participation in after-hours support pool. Requirements include evening and weekend availability. Candidate must be a team player with good customer service skills and the ability to work flexible hours if required. Desired working knowledge of: Microsoft Certificate Authority, Big-IP F5, Proofpoint Email Protection, Cloudian, Nutanix, Splunk. Bonus working knowledge of: Forescout, Crowdstrike, BMC Footprints, Carbon Black, Cohesity, SecureID- RSA, Microsoft Certificate Authority, Verasec:CMS, Cisco Meeting Server, Cisco TelePresence Management Suite, Juvare WebEOC, Wasp Asset Manager, Ivanti Security Controls. Basic understanding of satellite communications and teleport operations. Advanced knowledge of technical principles, theories, standards, practices and procedures. Takes ownership of technical problems and sees them through to resolution, using an advanced knowledge level of established standards, practices and procedures. Disaster Recovery and Backup technologies. Candidate will demonstrate knowledge of each. The candidate should demonstrate a successful project management capability. Ensure to exhibit strong end-to-end troubleshooting skills for system, network or application. Responsible for strategic vision and purpose of IT systems according to the organizations goals, objectives, and needs. Desired knowledge of the Emergency Communications Network (ECN) and mission. The primary work location will be based at Nellis Air Force Base, Las Vegas, NV Work schedule for this position will either be 4/10’s, 9/80, or 5/8’s (per management discretion). Must be willing to perform on-call duty and ensure availability to work non-standard hours. Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must possess a valid driver’s license. Company Description Veteran-Owned Company Company Description

Veteran-Owned Company

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