Food Runner|Part-Time| Diana Restaurant

5 months ago


Houston, United States Oak View Group Full time

Overview:

A Food Runner is a crucial member of the restaurant or catering team responsible for ensuring the smooth and efficient delivery of food from the kitchen to the customers' tables. The primary role of a Food Runner is to facilitate effective communication between the kitchen staff and the serving staff, contributing to a positive dining experience for patrons.

This role will pay an hourly wage of $7 + tips.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

end date 12/31/2024

Responsibilities:
  • Transport dishes from the kitchen to the appropriate tables in a timely and organized manner, ensuring that orders are accurately delivered.

  • Collaborate with kitchen and serving staff to maintain clear communication about order statuses, special requests, and any other relevant information.

  • Coordinate with the kitchen team to ensure that all components of a meal are ready for delivery simultaneously, maintaining the overall flow of service.

  • Inspect dishes for accuracy, presentation, and overall quality before delivering them to customers. Report any discrepancies or issues to the appropriate personnel.

  • Provide excellent customer service by being attentive to customers' needs, answering questions, and addressing concerns in a professional and friendly manner.

  • Assist in clearing empty plates and utensils from tables, resetting them for new diners, and maintaining overall cleanliness in the dining area.

  • Collaborate with servers, chefs, and other restaurant staff to create a positive and efficient work environment.

  • Familiarize yourself with the menu to accurately describe dishes and assist customers with inquiries.

Qualifications:
  • Ability to stand, walk, and carry trays for extended periods.
  • Clear communication with both kitchen and serving staff, as well as customers.
  • Efficient in managing multiple tasks and orders simultaneously.
  • Ensure accuracy in food orders and quality control.
  • Friendly and approachable demeanor when interacting with customers.
  • Ability to work collaboratively with a diverse team in a fast-paced environment.
  • Flexibility to handle unexpected situations and changes in priorities.
  • High school diploma or equivalent preferred
  • Three or more months experience in food service industry preferred
  • Ability to work in a team-oriented, fast-paced, event-driven environment.


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