Specialist

3 weeks ago


Philadelphia, United States HCL Technologies Full time

Minimum 10+ years of experience with the most recent 3-4 years in leadership position, managing a delivery team in end-end IT Infra Services Delivery and OperationsStrong IAM Technology Landscape UnderstandingFocus on IAM project opportunities and transformation initiativesBudgeting and P/L management of business portfolio of US $50MProposals, SOW s, Solutions, Contract review, documentation and negotiation experienceExperience in managing global teams operating from multiple locationsStrong People practice credentials in engagements and management of tech/delivery team sizes of 200 minimum.Employee retention, motivation and trainingFocus on grooming people to work on IAM Tools within select timelinesValue add to customer-YOY by working closely with the TransformationLeadership experience for Governance, Dashboard based reporting and experience of:Solutions Good understanding of IAM & PAM tools and architectureDelivery excellence Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, ACSAT scoreOperational Excellence - Build teams and manage People parameters like Utilization, Attrition; Hygiene and internal compliancesFinancial parameters Track gross margin targets, track billingCustomer Management Establish relationship at multiple levels in customer organizationCollaboration - with Account management teams in managing governance; Qualify Business expansion opportunities and contract related efforts Experience MandatoryOriented more towards Transformation projects, business growth etc.To clealry understand the client's cybersecurity environment and respective technological products.To identify and mitigate cybersecurity gaps in the client's environment and Skill EnhancementTo complete assigned projects and tuningortechnical enhancement activities within the agreed timelines and support in the maturation of client's security postureorcomplianceorprocesses through idea generation and value creation.To analyse security concerns in Change Management Process and implement tools for Cyber Security improvement.To investigate cybersecurity incidents, perform RCA, work and coordinate with teams for all the ongoing critical security issues.To enable knowledge transfer through creationor maintenance of process documents; and training for specific tools to ensure all team members are updated on the tools and processes usedTo update client and stakeholders on current project progress and ongoing critical issues#J-18808-Ljbffr

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