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Receptionist, Terra West Management Services

4 months ago


Las Vegas, United States Yes& Companies LLC Full time
Essential Functions:
  • Answer incoming calls within a timely fashion and respond to or transfer the call as appropriate.
  • Receive checks/money orders, log in QuickBooks, and distribute accordingly.
  • Log incoming and outgoing packages and documents.
  • Handle other walk-in clients as needed, payment processing, keys/fobs/remotes/parking pass workflow and tracking.
  • Handle customer disputes
  • Work on forwarding mail and create a COA as needed
  • Restock and order supplies for break room and bathroom
  • Make Popcorn on Tuesday and Thursday's.
  • Assist Document Management team as needed
  • Perform all other job requests as assigned by management.
Qualifications:
  • Minimum of 6 months office experience
  • Minimum of 6 months Customer Service experience
  • Intermediate knowledge of MS Office products (Word, Excel, Outlook)
  • Ability to lift 50lbs.
Core Competencies:

An individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position:
  • Organizing and prioritizing
  • Strong attention to detail and accuracy
  • Maintain confidentiality and exercise good judgment
  • Problem-solving skills
  • Excellent communications skills, both written and verbal
Requirements

Preferred Qualifications:
  • C3
  • UManage
  • Promas
  • AppFolio
  • QuickBooks
ADA Requirements:
  • See and read small print, both on paper and on a computer screen, quickly and accurately.
  • Sit for extended periods of time while working at a computer.
  • Hear and speak clearly on the telephone and in person.
Work Posture Requirements:
  • Sitting: Constantly
  • Standing: Frequently
  • Walking: Frequently
  • Driving: N/A
  • Bending (from waist): Frequently
  • Crouching (squat): Rarely
  • Kneeling: Occasionally
  • Crawling: N/A
  • Climbing (stairs): N/A
  • Climbing (ladder): N/A
  • Twisting: N/A
  • Reaching: Rarely
  • Wrist Motion: Occasionally
Carrying Requirements:
  • Items Carried: Files/Board books
  • Distance: 50 steps
  • Times Per Day: 5
  • Maximum Weight: 5 pounds
Moving/Lifting Requirements:
  • Items Moved/Lifted: Paper files
  • Times Per Day: 5
  • Maximum Weight: 3 pounds
Moving/Lifting Levels/Heights:
  • Floor: Occasionally
  • Knee: Rarely
  • Waist: Occasionally
  • Chest: Occasionally
  • Overhead: Occasionally
Push/Pull Requirements:
  • Item Name: Furniture Frequency: Frequently
Environmental Conditions:
  • Inside/Outside: No
  • Hot/Cold Temperatures: No
  • Wet: No
  • Noise: No
  • Power Equipment: No
  • Traffic Hazards: No
  • Chemical Hazards: No
  • Heights: No
  • Dust: No
  • Close Quarters: No
  • Fumes/Odors: No


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