Current jobs related to Professional Services Manager - Bowie - Parkar Digital

  • Financial Services Professional

    3 weeks ago

    Bowie, Maryland, United States Charles Schwab Full time

    About the RoleAs a Financial Services Professional at Charles Schwab, you will play a key role in providing expert advice and counsel to individuals and families with their financial needs. This includes retirement planning, educational planning, investment management, estate planning, active investing, managed banking, and lending needs.Our branch network...

  • Housekeeping Professional

    3 weeks ago

    Bowie, Maryland, United States Harmony Senior Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Housekeeper to join our team at Harmony Senior Services. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our community's common living areas and resident apartments.Key ResponsibilitiesCleaning and Maintenance: Oversee the cleaning of the entire...

  • Experienced Food Service Professional

    4 weeks ago

    Bowie, Maryland, United States Burger Village Full time

    Exciting Opportunity for a Waiter/Waitress at Burger VillageAre you dedicated to delivering outstanding customer experiences in a bustling dining atmosphere? At Burger Village, we are seeking a **Waiter/Waitress** who excels in providing top-notch service. In this role, you will take orders, collaborate with kitchen staff, and ensure our guests enjoy their...

  • Experienced Food Service Professional

    4 weeks ago

    Bowie, Maryland, United States Burger Village Full time

    Exciting Opportunity for a Waiter/Waitress at Burger VillageAre you enthusiastic about delivering top-notch customer experiences in a vibrant dining atmosphere? At Burger Village, we are seeking a **Waiter/Waitress** who excels in a bustling restaurant setting. Your primary role will involve taking orders, liaising with kitchen personnel, and serving...

  • Customer Service Manager

    1 day ago

    Bowie, Maryland, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our self-storage facilities.Key Responsibilities• Assess customer storage needs and...

  • Direct Support Professional I

    2 months ago

    Bowie, United States Evergreen Life Services Texas Full time

    Job DescriptionJob DescriptionJob SummaryResponsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual plans of care.Essential Job FunctionsEnsure the health and welfare of the individuals servedAssist individuals served with medication and treatment plans as neededAssist individuals...

  • Customer Service

    2 weeks ago

    Bowie, United States Aurora Ripple Enterprises Full time

    We are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are leading the consulting industry in providing quality sales, marketing, and customer satisfaction solutions. We have put together a Management Training Program to develop our Customer Service Specialists into Senior Customer...

  • Food Service Operations Manager

    4 weeks ago

    Bowie, Maryland, United States Pyramid Healthcare Inc Full time

    Job OverviewPyramid Healthcare is expanding its services in Prince George's County. We are committed to delivering the highest standard of care to our clients. Our focus on client-centered care positions our family of brands as leaders in addiction treatment, mental health recovery, and eating disorder management. Under a dedicated leadership team, Pyramid...

  • Food Service Operations Manager

    4 weeks ago

    Bowie, Maryland, United States Pyramid Healthcare Inc Full time

    Job OverviewPyramid Healthcare is growing in Prince George's County, dedicated to providing top-notch care to our clients. Our commitment to client-centered care positions us as leaders in addiction treatment, mental health recovery, and eating disorder management. With a dedicated leadership team, Pyramid Healthcare offers a comprehensive range of...

  • Direct Support Professional: Residential Care

    2 days ago

    Bowie, Maryland, United States Bay Community Support Services Full time

    Job Title: Direct Support ProfessionalBay Community Support Services is seeking a dedicated and compassionate Direct Support Professional to join our residential program in Gambrills, MD.Job Summary:As a Direct Support Professional, you will provide vital support and care to individuals with disabilities in a residential setting. This role offers a...

  • Direct Support Professional: Residential Care

    2 hours ago

    Bowie, Maryland, United States Bay Community Support Services Full time

    Job OpportunityBay Community Support Services is seeking a dedicated Direct Support Professional to join our residential program in Gambrills, MD.This role offers a competitive pay rate of $21/hr. with an additional $2 weekend differential.As a Direct Support Professional, you will work a varied schedule, including Thursday 11pm - 9am, Friday 3pm-11pm and...

  • Dietary Manager

    18 hours ago

    Bowie, United States Healthcare Services Group Full time

    Overview: Who We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized...

  • Direct Support Professional: Residential Care

    13 hours ago

    Bowie, Maryland, United States Bay Community Support Services Full time

    Job OpportunityBay Community Support Services is seeking a dedicated Direct Support Professional to join our residential program in Gambrills, MD.This role offers a competitive pay rate of $21/hour with an additional $2 weekend differential.As a Direct Support Professional, you will work a varied schedule, including evenings and weekends, providing vital...

  • Food Service Operations Manager

    4 weeks ago

    Bowie, Maryland, United States Pyramid Healthcare Full time

    Pyramid Healthcare is expanding its services in Prince George's County, committed to delivering exceptional care to those we support. Our focus on client-centered care positions our family of brands as esteemed leaders in addiction treatment, mental health recovery, and eating disorder therapies. With a dedicated leadership team, Pyramid Healthcare provides...

  • Entry Level Management- Customer Service/Marketing

    2 months ago

    Bowie, United States Aurora Ripple Enterprises Full time

    Aurora Ripple Enterprises is a telecommunication-based consulting sales and marketing firm. Our Customer Service/Marketing Managers help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for an entry-level Customer...

  • Direct Support Professional: Residential Care

    23 hours ago

    Bowie, Maryland, United States Bay Community Support Services Full time

    Job OpportunityBay Community Support Services is seeking a dedicated Direct Support Professional to join our residential program in Gambrills, MD. As a valued member of our team, you will provide vital support and care to individuals with disabilities, promoting independence and community integration.Key Responsibilities:Offer direct care and support to...

  • Store Manager

    4 weeks ago

    Bowie, United States American Business Personnel Services, Inc. Full time $70,000 - $105,500

    Job DescriptionJob DescriptionEstimated Store Manager earning potential year one is up to $105,500. You start out at $28.25 hour as a Store Manager Trainee. You get paid time and a half over 40 hours worked. Your estimated hours are 45 hours a week to start. We are seeking current restaurant managers, retail managers, or candidates from similar environments...

  • Direct Support Professional: Residential Care

    4 hours ago

    Bowie, Maryland, United States Bay Community Support Services Full time

    Job OpportunityBay Community Support Services is seeking a dedicated Direct Support Professional to join our residential program in Gambrills, MD. As a valued member of our team, you will provide vital support and care to individuals with disabilities, promoting independence and community integration.Key Responsibilities:Offer direct care and support to...

  • Direct Support Professional: Edgewater, MD 25hrs

    5 days ago

    Bowie, Maryland, United States Bay Community Support Services Full time

    Job OpportunityBay Community Support Services is seeking a dedicated Direct Support Professional to join our residential team in Edgewater, MD. This role offers a competitive pay rate of $21/hr., with a $2/hr. weekend shift differential.Key ResponsibilitiesProvide direct care and support to individuals with developmental disabilities, enhancing their quality...

  • Direct Support Professional: Edgewater, MD 25hrs

    3 days ago

    Bowie, Maryland, United States Bay Community Support Services Full time

    Job OpportunityBay Community Support Services is seeking a dedicated Direct Support Professional to join our residential team in Edgewater, MD. This position offers a competitive pay rate of $21/hr., with a $2/hr. weekend shift differential.Key ResponsibilitiesProvide direct care and support to individuals with developmental disabilities, enhancing their...

Professional Services Manager

5 months ago

Bowie, United States Parkar Digital Full time
Job Title: Professional Services Manager

Job Type: Full-Time

Location: Bowie, MD
Overview:

As a Professional Services Manager, you will play a pivotal role in leading our professional services and Tier 3 support team. This position requires a dynamic individual who excels in both a managerial and hands-on technical capacity, providing guidance, oversight, and support to our team and clients, particularly in the healthcare technology sector.

Key Responsibilities:
  • Team Management:
    • Serve as a player/coach, directly managing and mentoring the Professional Services/Tier 3 team
    • Oversee performance management, focusing on health and wellness, employee engagement, skills development and training, and career planning.
    • Conduct recruiting and hiring to build a robust and skilled team.
    • Ensure team coverage and engagement of escalations and incidents.
  • Project Management:
    • Lead project scoping and quoting, ensuring alignment with client needs and company capabilities.
    • Manage the project pipeline, focusing on effective sales funnel management.
    • Work with the Project Coordinator to set project schedules, resource assignments, and budget considerations.
    • Ensure project execution adheres to timelines, budget constraints, and quality standards.
    • Provide oversight for all project management activities, maintaining high standards of delivery.
    • Evaluate project close-out tasks for completion.
  • Strategic Involvement:
    • Engage in KPI reporting and accountability measures.
    • Participate in weekly management meetings, budget management, and contribute to corporate annual planning.
    • Actively participate in incident management by providing guidance, individual execution of tasks, RCA development, and customer meetings.
    • Offer pre-sales support including discovery and quote assistance.
    • Offer post-sales support to client support teams.
  • Be the final escalation point for Professional Services Engineers with technical or customer management issues.
  • Project Execution:
    • Execute specific projects as needed on time and within budget.
Additional Responsibilities:
  • Provide vCIO support to existing clients by identifying solutions and improvements to IT infrastructure.
  • Participate in strategic customer meetings to provide guidance and clarity of solutions.
  • Further involvement in pre-sales activities and strategic account management as the role evolves.
    • Conduct thorough assessments of potential clients' technology needs, identifying key areas where our Technology Partners can provide value-added solutions.
    • Collaborate with the sales and technical teams to develop custom solutions that align with client requirements and our Technology Partners' service offerings.
Qualifications and Skills:
  • 5 years proven experience in Project Management and leading teams.
  • MSP experience preferred
  • Proficient in Cisco Meraki networking solutions, including routers, switches, and security appliances.
  • In-depth knowledge of Microsoft Azure, including Azure Active Directory, Azure Virtual Machines, and Azure Networking.
  • Expertise in VMware or Hyper-V for virtualization solutions and infrastructure management.
  • Strong leadership and team management skills.
  • Proficient in using tools like ConnectWise Manage, ConnectWise Automate, and HubSpot.
  • Experience in the healthcare technology sector is a plus.
  • Strong communication and interpersonal skills.