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Customer Service Representative

2 months ago

Philadelphia, United States Innova Solutions Full time

Innova Solutions is immediately hiring a Commercial Customer Service Representative.

Position type: Full-time - Contract

Duration: 3 Months with possibility of extension

Location: Remote (Philadelphia PA 19103)

As a Customer Service Representative , you will:

  • Handle claims, benefits, enrollment, member portal, ID cards, etc.
  • Work with customers to solve problems.

The ideal candidate will have:

  • HS Diploma or GED with 2 years of customer service experience.
  • Excellent Customer Focused competencies - seeking service-oriented individuals with customer service skills.
  • Great Verbal and written communication skills.
  • Requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone.
  • Navigate through multiple systems at a time.

Preferred:

  • Call center experience is preferred
  • Healthcare industry experience
  • Medical background helpful

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you

Talat

Associate Recruitment

Talat.Perveen@innovasolutions.com