Receptionist

2 weeks ago


Schiller Park, United States Suvarna Chiropractic Full time

Benefits: Competitive salary Health insurance Wellness resources We are looking for a receptioist for a busy chiropractic office. Hours of operation are Monday through Friday Greeting and Assisting Patients: Welcoming patients as they arrive, checking them in for appointments, and providing any necessary assistance or directions within the office. Appointment Scheduling: Managing the appointment schedule, including booking new patient appointments, follow-up visits, and coordinating with the chiropractor to optimize the schedule. Answering Phone Calls and Emails: Handling incoming calls and emails, addressing patient inquiries, scheduling appointments, and directing calls to the appropriate staff members. Patient Intake and Records Management: Collecting patient information, insurance details, and medical history forms, as well as maintaining accurate and up-to-date patient records. Billing and Insurance: Verifying patient insurance coverage, processing payments, and assisting with insurance-related inquiries and billing issues. Providing Information: Educating patients about chiropractic services, procedures, and office policies, as well as answering general inquiries about the practice. Maintaining Reception Area: Ensuring the reception area is clean, organized, and welcoming for patients, and managing the distribution of relevant educational materials or brochures. Coordinating with Chiropractic Staff: Communicating with chiropractors and other healthcare providers within the office to facilitate patient flow and address any urgent patient needs. Administrative Support: Assisting with administrative tasks such as filing, data entry, and other office duties as needed to support the efficient operation of the chiropractic office. Patient Follow-Up: Making reminder calls for upcoming appointments, following up with patients after their visits, and assisting with patient satisfaction surveys or feedback collection. Handling Payments: Processing patient payments, managing cash transactions, and reconciling daily financial transactions. Maintaining Patient Confidentiality: Adhering to HIPAA regulations and maintaining patient confidentiality and privacy at all times.



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