![Raleigh Ophthalmology](https://media.trabajo.org/img/noimg.jpg)
Front Desk Associate
2 months ago
Company Overview:
Raleigh Ophthalmology is a busy well-established, progressive eleven physician group with subspecialty care in cornea, glaucoma, oculoplastics, pediatrics, and comprehensive eye care services. We have a robust practice, with three area office locations and dozens of bright, qualified employees who help us deliver the best service and patient care in our medical specialty.
Our employees are an integral part of the experience at Raleigh Ophthalmology. Not only are we committed to serving our patients, but we also have a culture of servant leadership and collaboration that supports each team members personal and professional development.
Position Summary:The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Responsibilities:Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications:Education:
High School Diploma or Equivalent Certificate
Required Skills:
Minimum 2 years of experience in a medical office/health care setting
Minimum 2 years of health care insurance experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer service
Must be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
Understanding of medical terminology
Company Benefits:We offer a competitive benefits package to our employees:
- Medical
- Dental
- Vision
- 401k w/ Match
- HSA/FSA
- Telemedicine
- Generous PTO Package
We also offer the following benefits for FREE:
- Employee Discounts and Perks
- Employee Assistance Program
- Group Life/AD&D
- Short Term Disability Insurance
- Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Front Desk Associate
21 hours ago
Raleigh, North Carolina, United States Concord Hospitality Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Assist guests efficiently, courteously,...
-
Front Desk Associate
2 days ago
Raleigh, United States Concord Hospitality Full timeDescription Front Desk Clerk Full Time - Starting pay: $15 per hour. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and...
-
Front Desk Associate
3 months ago
Raleigh, United States North Carolina Retina Associates Full time $15 - $20Front Desk Associate (Medical Office) - Taylor Retina CenterJob Summary:The front desk associate works directly with patients and physicians to provide customer service for patients. The front desk associate will gather patient information, schedule appointments, and collect payments. Duties and Responsibilities:Greet and register patients according to...
-
Front Desk Associate
1 day ago
Raleigh, United States North Carolina Retina Associates Full timeDescription Job Summary The front desk associate works directly with patients and physicians to provide customer service for patients. The front desk associate will gather patient information, schedule appointments, collect payments, and may assist with the call center. Duties and Responsibilities Greet and register patients according to established...
-
Front Desk Supervisor
4 months ago
Raleigh, United States Aimbridge Hospitality Full timeThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for ma Front Desk, Supervisor, Hospitality, Associate, Operations, Hotel
-
Bilingual Medical Front Desk Associate
3 months ago
Raleigh, United States North Carolina Retina Associates Full time $17 - $19Now hiring highly motivated, organized individuals to work as front desk associates for the largest Retina Practice in North Carolina.Bilingual Spanish and English REQUIRED. The candidate must be able to read, write, and speak Spanish fluently. The front desk associate works directly with patients and physicians to provide customer service for patients. ...
-
Front Desk Clerk
1 month ago
Raleigh, United States Courtyard Raleigh NorthTriangle Town Center Full timeDescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...
-
Front Desk Clerk
1 month ago
Raleigh, United States Concord Hospitality Full timeDescription Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...
-
Front Desk Agents
3 weeks ago
Raleigh, United States Renaissance Raleigh North Hills Hotel Full timeDescriptionRenaissance Raleigh North Hills Hotel is looking for Front Desk Agents!!Shift: Must have a flexible work schedule to include working nights, weekends, and holidays.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is...
-
Front Desk Clerk
3 weeks ago
Raleigh, United States Concord Hospitality Full timeDescription Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...
-
Front Desk Representative
1 day ago
Raleigh, North Carolina, United States Candlewood suites LAX Hawthorne Full timeJob SummaryCandlewood Suites LAX Hawthorne is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest Service: Greet and...
-
Front Desk Supervisor
2 months ago
Raleigh, United States Catapult Full timeNeighborHealth Center is a faith-based Federally Qualified Health Center and is a private, non-profit 501(c)3 agency founded to meet the healthcare needs of the underserved in the Raleigh area. The Front Desk Supervisor roles include: Managing and supervising the Front Desk operations and staff. Ensuring that the front desk is gathering and documenting the...
-
Front Desk Representative
4 weeks ago
Raleigh, United States Kisco Senior Living Full timeJob Description: The Front Desk Representative @ Magnolia Glen provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. **We are looking for someone who can fill in on 3p-11p shift during the week and 7a-3p on weekends as needed** Pay Rate: $15.50/hr What will I do every day? Monitor...
-
Front Desk Supervisor
3 months ago
Raleigh, United States Catapult Full timeJob DescriptionJob DescriptionNeighborHealth Center is a faith-based Federally Qualified Health Center and is a private, non-profit 501(c)3 agency founded to meet the healthcare needs of the underserved in the Raleigh area.The Front Desk Supervisor roles include:Managing and supervising the Front Desk operations and staff.Ensuring that the front desk is...
-
Front Desk Clerk-Renaissance Raleigh Hotel
2 months ago
Raleigh, United States Hotel Resource Full time**Customer Service, Hospitality - Hotel, Admin - Clerical** **Front Desk Clerk-Renaissance Raleigh Hotel** Front Desk Clerk-Renaissance Raleigh Hotel Concord Hospitality Raleigh NC **Front Desk Clerk-Renaissance Raleigh Hotel** **Company:** Concord Hospitality **Location:** 4100 Main at North Hills Street 27609 US **Category:** Customer Service,...
-
Front Desk Receptionist
4 weeks ago
Raleigh, United States Innovative Talent Solutions Full timeJob DescriptionJob DescriptionFront Desk Receptionist - BilingualBilingual Front Desk Receptionist urgently needed to work for an established Raleigh company!What You’ll Get:The Front Desk Receptionist’s benefits include a competitive compensation, major medical and dental after 90 days, and a 401K plan with company match. In addition, you’ll enjoy a...
-
Front Desk Receptionist
5 days ago
Raleigh, United States Innovative Talent Solutions Full time $17 - $18Job DescriptionJob DescriptionJob SummaryFront Desk Receptionist - BilingualBilingual Front Desk Receptionist urgently needed to work for an established Raleigh company!What You’ll Get:The Front Desk Receptionist’s benefits include a competitive compensation, major medical and dental after 90 days, and a 401K plan with company match. In addition,...
-
Raleigh, United States Hotel Resource Full time**Customer Service, Hospitality - Hotel, Admin - Clerical** **Front Desk Clerk-Renaisance Raleigh North Hills Hotel** Front Desk Clerk-Renaisance Raleigh North Hills Hotel Concord Hospitality Raleigh NC **Front Desk Clerk-Renaisance Raleigh North Hills Hotel** **Company:** Concord Hospitality **Location:** 4100 Main at North Hills Street 27609 US ...
-
Front Desk Representative
2 weeks ago
Raleigh, United States Kisco Senior Living Full timeJob Description: The Front Desk Representative at the Cardinal provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. ***$ 1000 Sign on Bonus*** Part Time: Every other Saturday & Sunday 3pm - 11pm Rate of Pay:$16.50/HR Paid Vacation/Free Meal each shift What will I do every day? ...
-
Front Desk Supervisor
3 months ago
Raleigh, United States Concord Hospitality Full timeProvide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations Front Desk, Supervisor