Sales Coordinator

1 month ago


Los Angeles, United States Wyndham Hotels & Resorts Full time

** Sales Coordinator** Location:

London, ON, CA Property Name:

Dolce Ivey Spencer Canada

Req Id:

19658 Dolce is now seeking a Sales Coordinator to join our team at Dolce Ivey Spencer Canada in London, Ontario. **Job Summary** This position is responsible for performing administrative, sales and catering/conference planning tasks and functions for the Director and sales managers , representing the organization in a professional manner, with focus on superior customer service and initiating and maintaining detailed records of all internal and external files. Will provide clerical and administrative support to other executive committee members, as needed. **Education & Experience** Bachelors degree or college diploma in a related field with a minimum one year industry work experience.

Completion of a degree , diploma or certification in sales or marketing is preferred. Previous experience in sales/planning in a high volume operation and/or Certified Meeting Professional (CMP) designation is an asset. Experience with Delphi or another customer management system or proficiency using databases and a willingness to learn is a must. **Physical Requirements** * Long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. * Exposure to the stresses of a fast paced work environment with changing priorities in a position responsible for change management. * Must be able to work a flexible schedule, including weekends, holidays and evening hours, as required. * Strong proficiency in MS Office (Outlook, Excel, Word, Power Point). Adaptable to learning new and customized software programs. **General Requirements** * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all required meetings and trainings. * Participate in event concierge (EC) coverage as required. * Maintain regular attendance in compliance with Wyndham Standards, which will vary according to the needs of the conference centre. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Wyndham Standards and regulations to encourage safe and efficient operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management. **Fundamental Requirements** * Coordinate the sales team by managing their schedules, filing important documents and communicating relevant information * Ensure all sales related equipment and/or materials are in acceptable order * Respond to complaints form customers and give after-sales support when requested * Monitor the team's progress, identify shortcomings and propose strategies by conducting market research. * Assist in the preparation and organization of promotional material or events. * Provide additional support to colleagues when needed. * Implement strategic marketing plans to achieve corporate objectives for product and services. * Contribute to the development and execution of marketing programs to achieve stated objectives regarding revenue, profitability and market share. * Plan and execute promotional activities including print, electronic media, tradeshow and direct mail. * Coordinate the development, production and distribution of promotional and collateral materials to support marketing and sales programs. * Provide post-event reports, analysis, and regular status reports on marketing programs. * Establish and ensure consistent corporate image throughout product lines, promotional materials, websites, and events. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that. We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Registry Collection Hotels, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Alltra, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide. Wyndham Hotels & Resorts is proud to be an Equal Opportunity Employer supporting diversity in all of our business practices. We are proud to provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. Job Location: Dolce Ivey Spencer Canada, 551 Windermere Road, London, Ontario N5X 2T1 Employment Status: Full-time

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