Findlay Dealership Receptionist, Full-Time

3 months ago


Spokane, United States Findlay Lexus of Spokane Full time

Findlay is one of the largest & fastest growing automotive groups in the U.S. We're seeking top sales talent to help grow our business and keep up with the high demand.

Compensation:

  • $18.00 per hour
Benefits:
  • Great working environment
  • Paid Training
  • Generous incentive and bonus programs
  • Paid Vacations: 5 days after 1 year anniversary, 10 days after 2 year anniversary, and 15 days after 7 year anniversary
  • Holiday pay: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day if the Holiday does not land on a day in which the dealership and/or department is regularly closed or is a regularly scheduled day off.
  • Medical
  • Dental and Vision insurance
  • 401K
Responsibilities:
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications:
  • Experience with Microsoft Office suite is a plus
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance
  • Clean driving record
  • Applicants must be at least 18 years of age due to company's liability insurance requirements


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