Assistant Service Manager
3 weeks ago
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business Partner with the best in the heavy-duty industry and apply today
**GENERAL JOB DESCRIPTION**
The Assistant Service Manager is responsible for assisting the Service Manager in running an efficient and profitable Service Center through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensure that the daily inventory of Technicians time is consistently sold to customers.
**DUTIES & RESPONSIBILITIES**
* Assists in the responsibility for the operation of a service department. This includes, but is not limited to service financial performance, safety, customer service and management of entire staff.
* Monitors and controls the performance of the department using appropriate reports, tracking systems .
* Lead by example and ensure the entire staff is providing superior customer service
* Maintain positive working relationships with sales, branch operations, parts vendors and corporate office .
* Motivate and lead Technicians to perform a variety of tasks that all lead to one common objective .
* Train and develop service employees. Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
* Supervise in monitoring technicians' daily productivity reports.
* Monitors and follows up on parts orders with the parts manager to ensure availability .
* Establishes and maintains good working relationships with customers to encourage repeat and referral business.
* Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality .
* Ensures the proper care, storage, and inventory of special tools.
* Ensures that customers' service files are up-to-date and readily available for reference.
* Assists in handling customer complaints immediately and according guidelines.
* Maintains safe and clean work environment.
**EDUCATION & TRAINING**
* High School Diploma or equivalent required
* Knowledge of MS Office and Google Suite
* Post secondary education in Diesel Technology preferred
**KNOWLEDGE & EXPERIENCE**
* Minimum 4 years experience as a diesel technician in the heavy duty truck parts industry required, with a minimum of 2 years of service center leadership experience.
* Extensive knowledge of aftermarket products and services, repair principles and procedures in the heavy duty truck parts industry
**SKILLS & ABILITIES**
* Ability to manage projects, motivate, train, and direct service employees
* Excellent oral and written communication skills.
* Must possess a clean motor vehicle driving record
* Ability to work in a fast-paced environment and handle multiple tasks under
**WORKING CONDITIONS**
**WORK ENVIRONMENT**
The primary environment is characterized by Inside/Outside Conditions, Varied Temperature Changes, minimal chemical hazards, vibration, dust and vehicle noise
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
-
Area Manager, Managed IT Services
4 days ago
Springfield, United States Connection Full timeOverview: Connection presents an exciting opportunity within our managed services division for an IT Area Manager. This role is a remote role. Join a top VAR with enticing benefits, including 3 weeks of paid time off, and excellent growth prospects. The Area Manager, Managed Services works independently with little or no direct supervision under guidance of...
-
Area Manager, Managed IT Services
3 weeks ago
Springfield, United States Connection Full timeOverview: Connection presents an exciting opportunity within our managed services division for an IT Area Manager. This role is a remote role. Join a top VAR with enticing benefits, including 3 weeks of paid time off, and excellent growth prospects. The Area Manager, Managed Services works independently with little or no direct supervision under guidance of...
-
Assistant Banquet Manager
1 day ago
Springfield, United States Prime Inc. Full timeThe Assistant Banquet Manager is responsible for supporting the Banquet Manager by overseeing all aspects of a banquet or event, including set-up, food preparation, serving and cleanup. The Assistant Banquet Manager is expected to be available nights Banquet Manager, Manager, Banquet, Assistant, Operations, Customer Service, Restaurant, Retail
-
Client Services Administrative Assistant
7 days ago
Springfield, United States Greater Springfield Senior Services, Inc. (GSSSI) Full timeJob DescriptionJob DescriptionFull-time, 35 hours/weekNOT remoteResponsible for assigned clerical administrative functions in the Client Services Department.Accurately process all service data entry including openings, effective dates, changes, closings, and transfers for consumers between care enrollments.Communicate to appropriate providers the increases...
-
Service Manager
1 day ago
Springfield, United States Cintas Corporation Full timeCintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environm Service Manager, Manager, Manufacturing, Retail, Customer
-
Assistant Store Manager>
5 days ago
Springfield, United States Zumiez Full timeZumiez - 2825 S Glenstone Dr - [ASM / Department Manager] As an Assistant Store Manager at Zumiez you will: Assist the Store Manager in maximizing sales results in the area of sales- merchandising & operations; Maintain personal results while training & directing the team to provide customer service; Execute product direction & make store specific product...
-
Assistant Facilities Manager
1 week ago
Springfield, United States Science Application International Corporation Full timeCompany Description Science Application International Corporation is a consumer services company based in Noida, Uttar Pradesh, India. Role Description This is a full-time on-site role for an Assistant Facility Manager located in Springfield, VA. The Assistant Facility Manager will be responsible for overseeing and managing day-to-day facility operations,...
-
Assistant Facilities Manager
1 week ago
Springfield, United States Science Application International Corporation Full timeCompany Description Science Application International Corporation is a consumer services company based in Noida, Uttar Pradesh, India. Role Description This is a full-time on-site role for an Assistant Facility Manager located in Springfield, VA. The Assistant Facility Manager will be responsible for overseeing and managing day-to-day facility operations,...
-
Assistant Facilities Manager
1 week ago
Springfield, United States Science Application International Corporation Full timeCompany Description Science Application International Corporation is a consumer services company based in Noida, Uttar Pradesh, India. Role Description This is a full-time on-site role for an Assistant Facility Manager located in Springfield, VA. The Assistant Facility Manager will be responsible for overseeing and managing day-to-day facility operations,...
-
Food Service Assistant
1 day ago
Springfield, United States CoxHealth Full timeThe Food Service Assistant works behind the scenes to provide high quality food for the patients, staff, and other customers. In the hospital setting Nutrition is crucial to the healing process, the Food Service Assistant serves a vital role in helpi Food Service, Service Assistant, Food, Customer Service, Assistant, Restaurant, Healthcare
-
Assistant Clinical Manager
4 weeks ago
Springfield, United States National Health Corporation Full timeJob DescriptionJob Description"A different kind of care that ensures you’re surrounded by people who make a difference in your life."Position: Assistant Clinical Manager NHC HomeCare Springfield is looking for an Assistant Clinical Manager, RN to join our team! The Assistant Clinical Manager is a Registered Nurse who assists the Clinical Manager in...
-
Assistant Clinical Manager
1 week ago
Springfield, United States NHC Full time"A different kind of care that ensures you're surrounded by people who make a difference in your life."Position: Assistant Clinical Manager NHC HomeCare Springfield is looking for an Assistant Clinical Manager, RN to join our team!The Assistant Clinical Manager is a Registered Nurse who assists the Clinical Manager in managing clinical services in the home...
-
Assistant Property Manager
2 weeks ago
Springfield, United States Springfield 155, LLC Full timeJob DescriptionJob DescriptionJob Description SummaryResponsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property class A office building including marketing, operations, and financial activities in accordance with the Lease agreements and company policies Responsibilities· Performs a variety...
-
Assistant Store Manager>
5 days ago
Springfield, United States Boot Barn Full timeBoot Barn - 2500 Wabash Avenue Space 100 [ASM / Store Supervisor] As an Assistant Store Manager at Boot Barn, you'll: Associate with the Store Manager to build, maintain, and institutionalize an environment that supports the Boot Barn mission, vision, and values; Play an important role in exceptional customer service, associate development/engagement; Be...
-
Assistant Executive Kitchen Manager
1 day ago
Springfield, United States Goodwin Recruiting Full timeAn experienced, Full-Service Restaurant Assistant Executive Kitchen Manager is needed for an upscale casual restaurant group. We feature Contemporary American food that is fused with flavors from across the Globe. Our kitchens are 100% scratch and we Kitchen Manager, Assistant, Executive, Kitchen, Manager, Hospitality, Staffing
-
Service Advisor/Counter Sales
3 weeks ago
Springfield, United States Midas Auto Service - JC Full timeJob DescriptionJob DescriptionThe job duties of an Auto Service Advisor may include:Greeting customers and scheduling service appointmentsCataloging customers concerns and commentsWriting service orders and descriptions of problems and repairsTranslating customers repair problems into standard repair terminologyExplaining repairs to customersTest-driving...
-
Refugee Case Management Specialist
3 days ago
Springfield, United States Jewish Family Service of Western Massachusetts Full timeJob Summary: We are seeking a dedicated and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for providing support and guidance to individuals in need, helping them navigate through various challenges and access necessary resources. Your role will involve assessing client needs, developing care plans, and coordinating...
-
Area Manager, Managed IT Services
3 weeks ago
Springfield, Illinois, United States Connection Full timeOverview: Connection presents an exciting opportunity within our managed services division for an IT Area Manager. This role is a remote role. Join a top VAR with enticing benefits, including 3 weeks of paid time off, and excellent growth prospects. The Area Manager, Managed Services works independently with little or no direct supervision under guidance...
-
Assistant Maintenance Manager
2 weeks ago
Springfield, United States Blue Castle Agency Full timeJob DescriptionJob Description ASSISTANT MAINTENANCE MANAGEROur client is seeking an Assistant Maintenance Manager for one of their flagship apartment communities. The ideal candidate is a proven leader and must be skilled in all areas of general maintenance and must be able to perform physical maintenance operations of the property. YOUR ROLEMaintain the...
-
Restaurant Assistant Manager
1 day ago
Springfield, United States Golden Corral Full timeS and S Golden Management, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain know Restaurant Assistant Manager, Assistant Manager, Restaurant, Manager, Assistant, Management