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Patient Care Advocate

2 months ago

Memphis, United States Actalent Full time

Job Title: Patient Care Advocate

Job Description

Perform member outreach and coach members into healthy habits and gap closures regarding coverage and provider visits. Assist with membership attribution, provider and patient engagement, and solving for SDOH concerns. Provide resources to members to improve health outcomes.

Hard Skills

+ Customer Service

+ Health Coach

+ Health and Wellness

Work Site

This is a fully remote position.

Work Environment

M-F 8-5. This job is remote and can sit in TN or AR. Tools to perform job duties, including laptops, phone, and training guides, will be provided. Performance Expectations: 32 calls/day/160/wk; Reach rate of 20% of members called (6 members/day) to educate on preventative measures and assist members with scheduling Annual Wellness Visits.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.