MSP Service Dispatcher
6 days ago
Service Dispatcher TeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team culture. As we expand, we're seeking a detail-oriented, customer-focused Service Dispatcher to join our dynamic team. As our Service Dispatcher, you'll be the central point of contact for our service operations. You'll manage incoming support requests, coordinate technician schedules, and ensure our clients receive prompt, effective service. Your efforts will be crucial in maintaining our service level agreements (SLAs) and ensuring seamless service delivery. Key responsibilities include: Receive, triage, and assign service tickets via phone, email, and PSA system. Prioritize tickets based on urgency, impact, and client SLAs. Schedule and dispatch technicians for remote and onsite support. Monitor ticket progress, ensuring timely follow-ups and resolutions. Communicate with clients regarding ticket status, scheduling, and updates. Collaborate with service managers to optimize technician workloads. Escalate unresolved or high-priority issues to appropriate technical teams. Maintain accurate documentation of service requests and technician activities. What you bring: Strong organizational and multitasking abilities. Ability to remain calm under pressure and manage competing priorities. Excellent verbal and written communication skills. Team-oriented mindset and ability to thrive in a fast-paced environment. Reliability and punctuality. Basic understanding of IT services and terminology. Eagerness to learn and grow professionally. Why join TeamLogic IT Point Loma? Competitive salary Paid time off and holidays Professional development and training opportunities Supportive, team-first culture How to apply: Please submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to connecting with you
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MSP Service Dispatcher
1 week ago
San Diego, United States TeamLogic IT Full timeService DispatcherTeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team culture. As we expand, we're seeking a detail-oriented, customer-focused...
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MSP Service Dispatcher
6 days ago
San Diego, United States TeamLogic IT, Point Loma, CA Full timeBenefits:Opportunity for advancementPaid time offTraining & developmentAbout UsTeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team culture. As...
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MSP Service Dispatcher
2 weeks ago
San Diego, United States TeamLogic IT, Point Loma, CA Full timeBenefits: Opportunity for advancement Paid time off Training & development About Us TeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team...
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MSP Service Dispatcher
1 day ago
San Diego, CA, United States TeamLogic IT, Point Loma, CA Full timeBenefits: Opportunity for advancement Paid time off Training & development About Us TeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team...
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Project Coordinator
2 days ago
San Diego, United States Agile IT Full timeJob DescriptionThe Project Coordinator / Autotask Dispatcher is responsible for keeping customer work moving smoothly through Agile IT’s delivery teams. This role owns ticket and task dispatching in Autotask, coordinates project schedules, and ensures engineers are working on the right things at the right time. They are the operational “air traffic...
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Project Coordinator
2 days ago
San Diego, United States Agile IT Full timeAgile IT is a Microsoft‑focused consulting and managed services provider. We help customers modernize and secure Microsoft 365, Azure, Azure Government, and Microsoft GCC High, with a mission to make CMMC Level 2 practical and sustainable through repeatable architectures, evidence automation, and managed operations. What you’ll work across (our...
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Project Coordinator
1 day ago
san diego, United States Agile IT Full timeAgile IT is a Microsoft‑focused consulting and managed services provider. We help customers modernize and secure Microsoft 365, Azure, Azure Government, and Microsoft GCC High, with a mission to make CMMC Level 2 practical and sustainable through repeatable architectures, evidence automation, and managed operations. What you’ll work across (our...
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Project Coordinator
2 days ago
San Diego, CA, United States Agile IT Full timeAgile IT is a Microsoft‑focused consulting and managed services provider. We help customers modernize and secure Microsoft 365, Azure, Azure Government, and Microsoft GCC High, with a mission to make CMMC Level 2 practical and sustainable through repeatable architectures, evidence automation, and managed operations. What you’ll work across (our...
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Project Coordinator
9 hours ago
San Diego, CA, United States Agile IT Full timeAgile IT is a Microsoftâ€'focused consulting and managed services provider. We help customers modernize and secure Microsoft 365, Azure, Azure Government, and Microsoft GCC High, with a mission to make CMMC Level 2 practical and sustainable through repeatable architectures, evidence automation, and managed operations. What youâ€TMll work across (our...
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Senior Specialist, MSP Marketing
1 week ago
San Diego, United States Keeper Security Full timeSenior Specialist, Msp Marketing Keeper Security is hiring an experienced Senior Specialist, MSP Marketing to develop and execute marketing programs that drive growth through Managed Service Providers (MSPs). This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Periodic...
