Guest Experience Specialist

3 months ago

Glendale, United States Marriott Full time

Additional Information Pay: $23.80/hour Job Number 24166051 Job Category Rooms & Guest Services Operations Location Residence Inn Los Angeles Glendale, 199 N Louise Street, Glendale, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a 'guest first' mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $23.80 to $23.80 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work," begin your purpose, belong to an amazing global" team, and become the best version of you.

  • Guest Experience Specialist

    2 days ago

    Glendale, Arizona, United States Springhill Phoenix Glendale Full time

    **Job Description**We are seeking a detail-oriented and customer-focused Guest Experience Specialist to join our team at SpringHill Suites Phoenix Glendale Sports & Entertainment District. As a Guest Experience Specialist, you will be responsible for ensuring that guests have an exceptional experience during their stay.Salary: $15/hourOur hotel is situated...

  • Guest Experience Specialist

    2 days ago

    Glendale, Arizona, United States Hampton Inn & Suites Full time

    Key ResponsibilitiesThe Guest Experience Specialist will play a vital role in creating a welcoming atmosphere for our guests. Key responsibilities include:Using computer system to make reservations, check-in and check-out guests and process paymentsPerforming tasks such as answering phones, maintaining a cash drawer, operating office equipmentEnsuring safety...

  • Event Guest Experience Specialist

    3 days ago

    Glendale, Arizona, United States Insignia Event Services LLC Full time

    Job Title: Event Guest Experience SpecialistSalary: $12-$15 per hour (estimated)About Our Company: Insignia Event Services LLC prides itself on delivering exceptional event experiences. As an Event Guest Experience Specialist, you will play a vital role in ensuring that our guests have a memorable time.Job Responsibilities: You will be responsible for...

  • Guest Experience Coordinator

    2 weeks ago

    Glendale, California, United States Marriott Full time

    Job OverviewWe are seeking a Guest Experience Specialist to join our team at Residence Inn Los Angeles Glendale. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences and creating memorable stays for our guests.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and...

  • Guest Experience Specialist

    2 days ago

    Glendale, Arizona, United States Golden Corral Full time

    **About the Role:**We are looking for a highly motivated and customer-focused Cashier/Host to join our team at Golden Corral. As a key member of our staff, you will be responsible for creating a welcoming atmosphere, providing exceptional service, and ensuring that our guests have an enjoyable dining experience.**Responsibilities:**Greet guests warmly and...

  • Guest Experience Ambassador

    2 days ago

    Glendale, Arizona, United States ASM Global Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Guest Services Representative. This part-time position offers an exciting opportunity to work in a fast-paced environment, interacting with guests from diverse backgrounds.Duties and ResponsibilitiesEnsure smooth guest flow through designated areas.Respond...

  • Guest Services Specialist

    2 days ago

    Glendale, Arizona, United States ASM Global Full time

    **Job Summary:**We are seeking a Guest Services Specialist to join our team at ASM Global. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests and ensuring that they have a positive experience at our venue.**Responsibilities:**Provide proactive assistance to guests, including greeting them and...

  • Guest Experience Coordinator

    3 days ago

    Glendale, Arizona, United States Everhome Glendale Full time

    Overview of the PositionThe Front Desk Agent plays a vital role in creating memorable experiences for our guests at Everhome Suites Glendale. We are looking for a motivated and detail-oriented individual to join our team and provide exceptional customer service.Responsibilities:Provide exceptional customer service to all guests, responding to their needs and...

  • Guest Experience Coordinator

    1 day ago

    Glendale, Arizona, United States Parking Management Services Full time

    Guest Experience Coordinator PositionWe are seeking a motivated Guest Experience Coordinator to join our team at Parking Management Services in Glendale, AZ.This is a full-time/part-time position with a competitive salary and benefits package. The successful candidate will have excellent leadership skills and be able to work well under pressure.Salary:...

  • Westgate Host and Guest Experience Specialist

    2 weeks ago

    Glendale, Arizona, United States Bar Louie Full time

    We're seeking a charismatic Host to become a part of our dynamic team at Bar Louie. As a Host, you'll play a vital role in creating a memorable experience for our guests. About the Job:Job Description:• Greet every guest with a warm welcome• Help guests find their perfect spot or order food to take home• Develop a deep understanding of our menu,...

  • Guest Experience Manager

    2 weeks ago

    Glendale, California, United States Azul Hospitality Full time

    About the RoleAs a Front Desk Agent at the Glenmark Hotel, you will play a critical role in ensuring that our guests have an exceptional experience during their stay. This includes providing friendly and efficient service at the front desk, handling room assignments and key distribution, and responding to guest inquiries and requests.ResponsibilitiesSome key...

  • Customer Experience Specialist

    2 days ago

    Glendale, California, United States Rubio's Coastal Grill Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy working collaboratively with a team? If so, we encourage you to apply for the Customer Experience Specialist role at Rubio's Coastal Grill.About the RoleThe estimated salary for this role is $12-$15 per hour, based on industry standards...

  • Guest Experience Coordinator

    2 days ago

    Glendale, Arizona, United States Golden Corral Full time

    Job Title:Cashier / Host / AttendantWhy Work with Us:At Golden Corral, we prioritize providing exceptional guest service and creating a welcoming atmosphere for our guests. Our team members are essential to achieving this goal, and we're committed to supporting their growth and development.Salary:$13.00 - $16.00 per hourJob Responsibilities:We're looking for...

  • Retail Guest Experience Representative

    2 weeks ago

    Glendale, Arizona, United States Dave & Buster Full time

    Role Description:The Front Desk/Host is responsible for creating an exceptional guest experience from the moment they arrive. This involves providing top-notch customer service, guiding guests through various experiences, and maintaining a welcoming atmosphere. As a Front Desk/Host, you will be the face of Dave & Buster's and play a critical role in ensuring...

  • Dining Experience Specialist

    4 weeks ago

    Glendale, Arizona, United States Outback Steakhouse Full time

    Looking for a fulfilling career where you can make a difference in the lives of others? Look no further than Outback Steakhouse. As a Dining Experience Specialist, you will play a vital role in ensuring that every guest has an exceptional dining experience.The estimated salary for this position is around $40,000 to $50,000 per year, depending on location and...

  • Dining Experience Specialist

    2 weeks ago

    Glendale, Arizona, United States Marriott International, Inc Full time

    About the RoleWe are seeking a talented individual to join our team as a Dining Experience Specialist at J&G Steakhouse. This role is perfect for someone who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service.Responsibilities:Greet guests and determine the number in their party, ensuring a warm and welcoming...

  • Culinary Experience Specialist

    4 weeks ago

    Glendale, Arizona, United States Pointe Hilton Tapatio Cliffs Resort Full time

    Job OverviewWe are seeking a skilled Culinary Experience Specialist to join our team at Pointe Hilton Tapatio Cliffs Resort. In this role, you will be responsible for preparing and presenting high-quality food items that exceed our guests' expectations.This is an excellent opportunity for an experienced cook to showcase their culinary skills and provide...

  • Customer Experience Specialist

    4 weeks ago

    Glendale, Arizona, United States Swig Peoria Full time

    As a Customer Experience Specialist at Swig Peoria, you'll play a vital role in creating unforgettable experiences for our customers. With a focus on exceptional service and dedication to excellence, you'll wear many hats to ensure our guests feel like part of the family.Key ResponsibilitiesMaintain a clean and organized workspace, adhering to food safety...

  • Dining Experience Ambassador

    4 weeks ago

    Glendale, Arizona, United States Cheddar's Full time

    About Cheddar'sCheddar's is a casual dining restaurant known for its American comfort food. We're seeking a dedicated and friendly team member to join our crew as a To Go Specialist.Job Summary:The To Go Specialist will be responsible for taking orders, ensuring accurate and timely delivery of guest meals, and maintaining a clean and sanitized work...

  • Creative Event Experience Specialist

    4 weeks ago

    Glendale, Arizona, United States Michaels Stores Full time

    Job OverviewWe are seeking a highly motivated and creative Creative Event Experience Specialist to join our team at Michaels Stores. This is an exciting opportunity to provide exceptional customer service, plan and coordinate events, and create a memorable experience for our guests.ResponsibilitiesPlan, coordinate, and facilitate events within the store to...