Sales Associate, International Plaza
4 weeks ago
GV-VERSACE Tampa
VERSACE SALES ASSOCIATE
The Versace brand stands for Italian heritage, innovation in fashion, iconic design and a dedication to exceptional luxury. Versace believes in the empowerment, motivation and growth of all employees. We strongly feel in family as part of our DNA. We have joined with Jimmy Choo and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings.
Responsibilities include:
- Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
- Meet & exceed sales goal targets (daily, monthly, yearly)
- Meet & exceed targets for client data capture
- Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
- Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
- Support the team in generating new client relationships while maintaining those that are existing
- Open and close consignments
- Process returns and exchanges
- Ability to communicate effectively & build strong partnerships with clients, peers, and management
- Develop business driving initiatives, contests and events
- Handling customer's repairs and advising clients about best fit of pieces
- Minimum of two years' experience in retail environment - luxury experience preferred.
- Full understanding of specialty retail, including how to effectively clientele.
- Computer skills including operation of retail point of sale system, Word, Excel and email.
- Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.
- A positive, outgoing, high energy personality that is entrepreneurial and sales focused.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
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