Technical Specialist

2 weeks ago


Newton, United States HCL Technologies Full time
Job Description (Posting).

DC technician

Qualifications:

Culture / Team fit
Ambitious / Hard working / Go getter / Coachable / Mentor
Physical layer: fiber optic connections, contamination, cleaning
Understand ESD best practices
Comfortable with text based CLI
Familiar with IP based networking
A+/Network+ level of knowledge required
Good understanding of OSI layer and network principles
2+ years of DC experience required
4+ years of IT related experience required
Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
Understanding BGP routing protocols, spanning tree, VRRP, LACP
Good organization, multitasking and communication skills
Microsoft Office Tools: Word, Outlook, Excel
Understanding of network procedures, environmental and safety management in a DC environment

Responsibilities:
Physical hardware swaps: (Fabric and Backbone)
oOptical transceiver swaps / Circuit diagnosis
oLine card swap
oTOR Replacement
oWork with vendors for RMA's
oMust be able to lift 50lbs
Asset Management
Tools and Ticket management
Build relationships with partner teams within the DC
Ability to review hardware logs, isolate and identify root cause
Remote link troubleshooting
Ability to mentor and guide L1 resources

(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

  • Newton, United States Paytronix Full time

    **The kind of person we're looking for**: The Technical Support Specialist (TSS) is the primary troubleshooting and resolution expert for our customers when they encounter problems with their Paytronix platform. Customer centricity, attention to detail, effective communications, and technical aptitude are the defining characteristics of the ideal TSS. The...


  • Newton, United States Paytronix Full time

    Job DescriptionJob DescriptionPaytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage...


  • Newton, United States Army National Guard Full time

    Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level...


  • Newton, United States Rose International Full time

    Date Posted: 05/17/2024 Hiring Organization: Rose International Position Number: 464270 Job Title: QA Documentation Specialist Job Location: Newton, MA, USA, 02466 Work Model: Onsite Shift: Shift 1; M-F (9:00 AM - 5:00 PM) Employment Type: Temporary Estimated Duration (In months): 3 Min Hourly Rate ($): 28.00 Max Hourly Rate ($): 28.00 ...


  • Newton, United States LEARN Behavioral Full time

    Overview Looking to jumpstart your future career as a BCBA? Check out this opportunity just for YOU! Who We're Looking For BCI is hiring a SBS to join us in providing high-quality, evidence-based, contemporary ABA therapy to children with autism. Senior behavior specialists (SBSs) have demonstrated expertise in behavior treatment and made significant...

  • IT Support Specialist

    2 weeks ago


    Newton, United States Sonesta International Hotels Full time

    Job Description Summary The Sonesta Hospitality Systems team uses technology as a tool to help our hotels to wow every guest. We do this by being smart stewards of the business systems that support our team members, and our owners and operators of hotels. We operate by delivering quality, value, and amazing hospitality. As a member of the Hospitality...


  • Newton, United States BARCLAY WATER MANAGEMENT, INC Full time

    Job DescriptionJob DescriptionDepartment: Sales – Environmental GroupPosition reports to: Director of Water Safety and ManagementClassification: ExemptRESPONSIBILITIES Provide technical and administrative support to Director of Water Safety and Management, Vice President Environmental Group, sales/service team and Barclay Water Management’s...


  • Newton, United States LEARN Behavioral Full time

    Looking to jumpstart your future career as a BCBA? Check out this opportunity just for YOU!BCI is hiring a SBS to join us in providing high-quality, evidence-based, contemporary ABA therapy to children with autism. Senior behavior specialists (SBSs) have demonstrated expertise in behavior treatment and made significant progress toward receiving their...


  • Newton Falls, United States Army National Guard Full time

    Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level...

  • Radiology Aide

    4 days ago


    Newton, United States Partners Healthcare System Full time

    The Radiology Aide works as an integral part of the Radiology healthcare team, responsible for maintaining a safe environment in which quality patient care is delivered. He/she works under the direct supervision of the Breast Imaging Operations Manager and Technical Specialist. The Radiology Aide is responsible for assisting Breast Imaging Radiologists,...


  • Newton, United States Thorlabs Full time

    Purpose of the PositionThe Digital Marketing Supervisor works to strengthen Thorlabs' brand position by writing,editing, and overseeing the development of effective digital marketing collateral that ensures Thorlabs' brand message is portrayed appropriately in all communications (internal or external). Demonstrate a strong understanding of Thorlabs' brand...


  • Newton, United States Paytronix Full time

    Job DescriptionJob DescriptionPaytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage...


  • Newton, United States Comrise Full time

    Contract- 3 months contract to extensionPayrate: 32.29/hr Responsibilities:• Disposition non-conforming material (NCMR).• Lead and/or participate in product complaint investigations leading to root cause.• Propose, lead, initiate and follow-up on Corrective Action and Preventive Actions (CAPA).• Ensuring that all changes and associated documents are...


  • Newton, United States Comrise Full time

    Contract- 3 months contract to extensionPayrate: 32.29/hr Responsibilities:• Disposition non-conforming material (NCMR).• Lead and/or participate in product complaint investigations leading to root cause.• Propose, lead, initiate and follow-up on Corrective Action and Preventive Actions (CAPA).• Ensuring that all changes and associated documents are...


  • Newton, United States Comrise Full time

    Contract- 3 months contract to extensionPayrate: 32.29/hr Responsibilities:• Disposition non-conforming material (NCMR).• Lead and/or participate in product complaint investigations leading to root cause.• Propose, lead, initiate and follow-up on Corrective Action and Preventive Actions (CAPA).• Ensuring that all changes and associated documents are...


  • Newton, United States CONFLUX SYSTEMS Full time

    Job title: Quality Documentation AdministratorPay rate : $32.29Location: MA - Newton - 275, Grove Street (NTN GR)Description:Responsibilities:• Disposition non-conforming material (NCMR).• Lead and/or participate in product complaint investigations leading to root cause.• Propose, lead, initiate and follow-up on Corrective Action and Preventive Actions...


  • Newton, United States Partners Healthcare System Full time

    * Sign on Bonus - $15000 half paid at 90 days, half at a successful 1 year * New Rates * Free on-site parking Performs a variety of radiographic procedures and duties, under the direction of a qualified Physician, Operations Manager, and Diagnostic Technical Specialist, using prescribed levels of ionizing radiation. Performs all activities according to...


  • Newton, United States Partners Healthcare System Full time

    Come join the team at Newton Wellesley Hospital! Per Diem positions are available. FREE PARKING AND NEW RATES! Apply now! Performs a variety of radiographic procedures and duties, under the direction of a qualified Physician, Operations Manager, and Diagnostic Technical Specialist, using prescribed levels of ionizing radiation. Performs all activities...


  • Newton, United States Thorlabs Full time

    Job DescriptionJob DescriptionPurpose of the PositionThe Digital Marketing Supervisor works to strengthen Thorlabs’ brand position by writing,editing, and overseeing the development of effective digital marketing collateral that ensures Thorlabs’ brand message is portrayed appropriately in all communications (internal or external). Demonstrate a strong...


  • Newton, United States Thorlabs Full time

    Purpose of the PositionThe Digital Marketing Supervisor works to strengthen Thorlabs' brand position by writing,editing, and overseeing the development of effective digital marketing collateral that ensures Thorlabs' brand message is portrayed appropriately in all communications (internal or external). Demonstrate a strong understanding of Thorlabs' brand...