Eligibility Worker or Eligibility Worker

4 weeks ago


Pine City, United States Pine County Minnesota Full time
Description

Position: Eligibility Worker or Long Term Care Specialist - Eligibility Worker
Location: Position may be eligible for remote work
Union: AFSCME H&HS Unit
FLSA Status: Full-time, non-exempt (37.5 hrs/week)

ESSENTIAL DUTIES:
  • Interviews individuals to obtain required information to determine initial and ongoing eligibility for assistance programs; completes required forms; documents case records.
  • Explains the benefit program rules and regulations; explains client rights and responsibilities.
  • Completes eligibility determination; applies program regulations to determine eligibility and benefit amount; documents case record to show that regulations are applied correctly; completes worksheet to show verification of eligibility requirements; gathers information through written
    correspondence and oral contacts
  • Refers individuals to social workers and other programs, services and resources as a result of the overall assessment of the situation.
  • Prepares, reports and maintains records; maintains and manages the ongoing caseload; files cases; prepares correspondence.
  • Identifies potential fraud issues, documents and makes appropriate referrals; assists Fraud Prevention and Welfare Fraud Investigators in preparing cases for prosecution, and provides testimony in civil or criminal court as needed.
Eligibility Worker - Long Term Care Specialist, Grade 7: See Job Description for additional specialized duties.

> Learn more about Pine County Health & Human Services Financial Assistance by visiting our website <

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

General knowledge of the principles and practices of public social service organizations; general knowledge of current social, economic and health problems and of human behavior and social functioning; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to perform basic mathematics including calculating percentages; ability to follow oral and written instructions; ability to organize work schedule, manage workload and meet deadlines; ability to communicate complex ideas effectively, orally and in writing; ability to prepare clear and concise reports; ability to establish and maintain effective working relationships with clients, associates and the general public.

MINIMUM QUALIFICATIONS:
  • High School diploma or GED and considerable experience in a human service setting including one to three years working with eligibility programs; or, Equivalent combination of education and experience
  • Valid Driver's License
Special Requirements
  • DHS program and systems training (Training provided)
  • Homeland Security SAVE system training (Training provided)
  • Security IRS Information training (Training provided)
Within 6 months of hire:
    • Data Privacy Practices Training (Training provided)
    • HIPAA Training (Training provided)
    • Civil Rights Training (Training provided)


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