Patient Access Representative/COL

2 months ago

Lubbock, United States Surgery Partners Full time
Description

JOIN OUR TEAM

Are you looking to be one of the team? To be part of the family and not just another number? Are you looking for a positive work environment where teamwork and diversity are key?

We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here. Many have been with us from the very beginning. Because we're physician-owned, we understand the value of having a well-trained, well-resourced staff. When it comes to procedural healthcare, experience matters.

Lubbock Heart & Surgical Hospital is committed to providing better outcomes for our employees

  • Great Benefits - Medical, Vision, Dental, PTO & 401K
  • Opportunities for Advancement
  • Consumer discounts through Perks
  • Family Atmosphere
  • Free CEUs through Cornerstone, our online training system

We are looking for a dedicated Patient Access Representative like you to join our Lubbock Heart team.

What You Will do in this Role:

  • Know and adhere to the policies of the Hospital.
  • Greet public, see to public needs, restock lobby coffee, and serve as message center for employees and surgeons of the hospital.
  • Obtain insurance forms, copies of insurance cards, patient signatures, and collect deposits to cover pre-op patients' portion of financial responsibility.
  • Assemble patients' charts the evening prior to surgery.
  • Enter patient information into computer.
  • Responsible for making sure all patient data on the computer is complete and accurate.
  • Coordinate work schedule of part-time Patient Representative and provides technical oversight of part-time activities.
  • Receive, screen and route incoming calls in a professional manner by the third ring.
  • Seek involvement in activities that promote professional growth and behavior and promotes and assists employees in the same.
  • Inform Business Office Manager of applicable day-to-day situations.
  • Follow employee health and other personnel and staffing policies.

What Qualifications You Will Need:

  • Must be a High School graduate or have a GED.
  • Minimum of (2) two years' experience in secretarial work, admitting, or insurance

Your shift: Full Time Monday-Friday 8am-5pm

Lubbock Heart & Surgical Hospital specializes in the care of cardiac, orthopedic, nephrology, urology, and general medical patients. We are also a highly active inpatient center mainly centered on surgical procedures that include cardiothoracic, orthopedic, urology, and general surgery. We have a 24-hour Emergency Department with 5 fully equipped ED rooms, 4 fully operating OR rooms, 4 cardiac catherization labs with 1 electrophysiology room, 11-day surgery rooms, 58 acute care beds spread over three units, and 16 cardiac critical care rooms. We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families, physicians, and our employees.

Qualifications
Behaviors Loyal - Shows firm and constant support to a cause
Team Player - Works well as a member of a group
Functional Expert - Considered a thought leader on a subject
Dedicated - Devoted to a task or purpose with loyalty or integrity
Enthusiastic - Shows intense and eager enjoyment and interest
Motivations Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter - Inspired to perform without outside help
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

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